Crisp vs Front Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Crisp pricing | Front pricing | |
|---|---|---|
| Starts at | $45/mo | $25/mo |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | flat-rate | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Website chat widget
- 2 seats included
- No AI credits included
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
- Shared email inbox
- 4 seats included
- Around 90 automated conversations
- $ 5 included AI credits
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
- Customer data management
- 10 seats included
- Around 450 automated conversations
- $ 25 included AI credits
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
Popular- AI-First Support Suite
- 20+ seats (and more)
- Around 1350 automated conversations
- $ 75 included AI credits
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
Starter
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
- No-code public knowledge base
- AI add-ons available
Professional
- Omnichannel (email, SMS, social, etc.)
- Macros and up to 20 automation rules
- Advanced analytics
- Multiple workspaces, SSO, and SCIM
- AI add-ons available
Enterprise
Popular- Smart rules
- Unlimited rules and macros
- Multi-language knowledge base
- Custom roles and permissions
- AI Copilot, QA, and CSAT included
Crisp vs Front FAQ
- Which one is cheaper?
- Front is the cheaper option, starting at $25/mo vs $45/mo for Crisp.
- Can I use either one for free?
- Crisp has a free plan. Front doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Crisp uses flat-rate pricing, while Front goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Crisp: Crisp sits in the budget-to-mid range compared to Intercom or Zendesk, whose per-seat pricing balloons fast for growing teams. They're clearly courting startups and small businesses that want live chat plus a real feature set without paying per-agent tolls as headcount grows.
Still deciding? See the best Crisp alternatives or the best Front alternatives, ranked with verified pricing.
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