Crisp vs HelpCrunch Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Crisp | HelpCrunch | |
|---|---|---|
| Starts at | $45/mo | $12/mo |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | flat-rate | per-seat |
Free
- Website chat widget
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
- Shared email inbox
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
- Customer data management
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
Popular- AI-First Support Suite
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
Basic
- 1 widget
- 15 messenger channels
- 20 AI Editor requests
- 3 auto messages
- 3 popups
- Monolingual knowledge base
- Full customization
- Basic automation
- Medium priority support
PRO
- 5 widgets
- 25 messenger channels
- WhatsApp channel
- 15 chatbot flows
- 5 AI Agents
- 50 AI conversations
- 200 AI data sources
- 30-day AI analytics history
- 50 AI Editor requests
- 25 auto messages
- 25 popups
- 1 custom role
- Multilingual knowledge base
- Advanced customization
- Advanced automation
- HelpCrunch branding removal
- High priority support
Unlimited
Popular- Unlimited widgets
- 100 messenger channels
- WhatsApp channel
- Unlimited chatbot flows
- Unlimited AI Agents
- 100 AI conversations
- 500 AI data sources
- 90-day AI analytics history
- Unlimited AI Editor requests
- Unlimited auto messages
- Unlimited popups
- Unlimited custom roles
- Multilingual knowledge base
- Advanced customization
- Advanced automation
- HelpCrunch branding removal
- Highest priority support
Crisp vs HelpCrunch FAQ
- Which one is cheaper?
- HelpCrunch is the cheaper option, starting at $12/mo vs $45/mo for Crisp.
- Can I use either one for free?
- Crisp has a free plan. HelpCrunch doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Crisp uses flat-rate pricing, while HelpCrunch goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Crisp: Crisp sits in the budget-to-mid range of the live chat and customer messaging space — cheaper than Intercom or Drift by a wide margin, but not trying to be a bare-bones widget. They're going after SMBs and startups that want a capable tool without enterprise pricing. HelpCrunch: At $12–$20/seat, HelpCrunch undercuts Intercom and Zendesk meaningfully and positions itself as the scrappy, affordable alternative for SMBs that don't need enterprise complexity. They're fishing in the same pond as Crisp and Tidio — teams that want a capable multi-channel support tool without a five-figure annual contract.
Still deciding? See the best Crisp alternatives or the best HelpCrunch alternatives, ranked with verified pricing.
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