Crisp vs Hiver Pricing (2026)

Which one is cheaper?

Hiver is the cheaper option, starting at $35/mo vs $45/mo for Crisp.

Can I use either one for free?

Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.

How do they charge?

Different approach here. Crisp uses flat-rate pricing, while Hiver goes with per-seat. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. Crisp: Crisp sits in the budget-to-mid range of the live chat and customer messaging space — cheaper than Intercom or Drift by a wide margin, but not trying to be a bare-bones widget. They're going after SMBs and startups that want a capable tool without enterprise pricing. Hiver: At $35–$95/seat/month, Hiver sits in the mid-market range for help desk tools, undercutting Zendesk and Intercom but priced above scrappier alternatives like Freshdesk's entry tiers. They're clearly going after Gmail-native teams who find traditional ticketing systems overkill — that's a specific and defensible niche.

Still deciding? See the best Crisp alternatives or the best Hiver alternatives, ranked with verified pricing.