Crisp vs Missive Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Crisp pricing | Missive pricing | |
|---|---|---|
| Starts at | $45/mo | $14/mo |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | flat-rate | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Website chat widget
- 2 seats included
- No AI credits included
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
- Shared email inbox
- 4 seats included
- Around 90 automated conversations
- $ 5 included AI credits
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
- Customer data management
- 10 seats included
- Around 450 automated conversations
- $ 25 included AI credits
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
Popular- AI-First Support Suite
- 20+ seats (and more)
- Around 1350 automated conversations
- $ 75 included AI credits
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
Starter
- Email, SMS, social accounts
- Team spaces and inboxes
- Conversations and tasks
- SOC 2 Type II compliance
Productive
Popular- Integrations with external tools
- Rules & automations
- Basic analytics & reporting
- API & MCP access
Business
- SAML SSO
- IP restriction
- Advanced analytics & reporting
- Personalized team onboarding
Crisp vs Missive FAQ
- Which one is cheaper?
- Missive is the cheaper option, starting at $14/mo vs $45/mo for Crisp.
- Can I use either one for free?
- Crisp has a free plan. Missive doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Crisp uses flat-rate pricing, while Missive goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Crisp: Crisp sits in the budget-to-mid range compared to Intercom or Zendesk, whose per-seat pricing balloons fast for growing teams. They're clearly courting startups and small businesses that want live chat plus a real feature set without paying per-agent tolls as headcount grows. Missive: Missive sits in the mid-market range for shared inbox tools — pricier than bare-bones email clients but cheaper than heavyweight helpdesk platforms like Front or Zendesk. They're clearly courting small-to-midsize teams who want Front-like collaboration features without Front-level pricing.
Still deciding? See the best Crisp alternatives or the best Missive alternatives, ranked with verified pricing.
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