Crisp vs Missive Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Crisp Missive
Starts at $45/mo $14/mo
Number of plans 4 3
Free plan
Free trial
Pricing model flat-rate per-seat

Free

$0/mo
  • Website chat widget
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations
  • Push notifications

Mini

$45/mo
  • Shared email inbox
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention
  • Internal search

Essentials

$95/mo
  • Customer data management
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics
  • Routing rules & Assignment

Plus

Popular
$295/mo
  • AI-First Support Suite
  • Unlimited Task automations
  • Ticketing system
  • 100+ integrations
  • White labelling
  • Enhanced rate limits
  • Advanced analytics

Starter

$14/mo
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance

Productive

$24/mo
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access

Business

$36/mo
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding

Crisp vs Missive FAQ

Which one is cheaper?
Missive is the cheaper option, starting at $14/mo vs $45/mo for Crisp.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Crisp uses flat-rate pricing, while Missive goes with per-seat. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Crisp: Crisp sits in the budget-to-mid range of the live chat and customer messaging space — cheaper than Intercom or Drift by a wide margin, but not trying to be a bare-bones widget. They're going after SMBs and startups that want a capable tool without enterprise pricing. Missive: Missive sits in the mid-market range for collaborative inbox tools — cheaper than Front (which runs $59+ per seat) but not a budget play. They're going after teams that find Front too expensive but want something more structured than just sharing a Gmail login.

Still deciding? See the best Crisp alternatives or the best Missive alternatives, ranked with verified pricing.

Keep tabs on both.

We'll monitor pricing changes for Crisp and Missive and let you know when something moves.

Start tracking free »