Crisp vs Olark Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Crisp Olark
Starts at $45/mo $400/mo
Number of plans 5 2
Free plan
Free trial
Pricing model flat-rate hybrid

Free

$0/mo
  • Website chat widget
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations
  • Push notifications

Mini

$45/mo
  • Shared email inbox
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention
  • Internal search

Essentials

$95/mo
  • Customer data management
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics
  • Routing rules & Assignment

Plus

Popular
$295/mo
  • AI-First Support Suite
  • Unlimited Task automations
  • Ticketing system
  • 100+ integrations
  • White labelling
  • Enhanced rate limits
  • Advanced analytics

Enterprise

Custom
  • Dedicated onboarding
  • Personalized SLA
  • Enhanced rate limits
  • Custom features
  • Unique pricing
  • Team training

Standard AI Website Agent

Popular
$400/mo
  • Answers unlimited visitor questions
  • Automatic FAQ & knowledge updates
  • Lead capture & qualification
  • Proactive engagement
  • White glove support and account management
  • No token limits, no overages
  • One human agent seat included
  • Additional human agents — +$29/agent/month

Need even more?

Custom
  • Regional routing and multiple teams
  • Advanced integrations
  • Custom workflows
  • Custom SLAs
  • Legal reviews and side letters
  • SSO

Crisp vs Olark FAQ

Which one is cheaper?
Crisp starts lower at $45/mo, compared to $400/mo for Olark.
Can I use either one for free?
Crisp has a free plan. Olark doesn't — though they do offer a free trial.
How do they charge?
Different approach here. Crisp uses flat-rate pricing, while Olark goes with hybrid. That changes the math depending on your team size and usage.

Still deciding? See the best Crisp alternatives or the best Olark alternatives, ranked with verified pricing.

Keep tabs on both.

We'll monitor pricing changes for Crisp and Olark and let you know when something moves. See how competitor pricing monitoring works.

Track both free »