Crisp vs Re:amaze Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Crisp pricing | Re:amaze pricing | |
|---|---|---|
| Starts at | $45/mo | $29/mo |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | flat-rate | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Website chat widget
- 2 seats included
- No AI credits included
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
- Shared email inbox
- 4 seats included
- Around 90 automated conversations
- $ 5 included AI credits
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
- Customer data management
- 10 seats included
- Around 450 automated conversations
- $ 25 included AI credits
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
Popular- AI-First Support Suite
- 20+ seats (and more)
- Around 1350 automated conversations
- $ 75 included AI credits
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
Basic
- Unlimited Email Inboxes
- Live Chat
- Social Media Channels
- Public/Internal FAQ
- Workflow Automation (Macros)
- Response Templates
- Website Integration
- Chatbots
- Cues (Proactive Messages)
- Basic Reporting
- Re:amaze AI Agent
Pro
Popular- All of the features in Basic
- Manage Multiple Brands in one Account
- Live View of Site Visitors
- Advanced Reporting
- SMS and Voice Channels
- Custom Hosted Domain
- Customizable Email Appearance
- AI Intents
- Status Page
Plus
- All of the features in Pro
- Peek (Live Screensharing)
- Departments (Staff Groups)
- Staff Performance Reporting
- Staff Shifts and Vacation Days
- Customizable Staff Roles
- Customer Satisfaction Ratings
- In-Chat Video Calls
- Optional Classic Chat Mode *
- FAQ Article Edit History
Crisp vs Re:amaze FAQ
- Which one is cheaper?
- Re:amaze is the cheaper option, starting at $29/mo vs $45/mo for Crisp.
- Can I use either one for free?
- Crisp has a free plan. Re:amaze doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Crisp uses flat-rate pricing, while Re:amaze goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Crisp: Crisp sits in the budget-to-mid range compared to Intercom or Zendesk, whose per-seat pricing balloons fast for growing teams. They're clearly courting startups and small businesses that want live chat plus a real feature set without paying per-agent tolls as headcount grows. Re:amaze: Sitting at $29-$69 per seat, they undercut the Zendesk and Intercom crowd and aim at small ecommerce and DTC teams that want a shared inbox plus chat, not a heavy enterprise suite. It's a value-middle play: cheap enough for scrappy support teams, with enough tiers to keep growing accounts from leaving.
Still deciding? See the best Crisp alternatives or the best Re:amaze alternatives, ranked with verified pricing.
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