Crisp vs Userlike Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Crisp Userlike
Starts at $45/mo $105/mo
Number of plans 4 3
Free plan
Free trial
Pricing model flat-rate flat-rate

Free

$0/mo
  • Website chat widget
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations
  • Push notifications

Mini

$45/mo
  • Shared email inbox
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention
  • Internal search

Essentials

$95/mo
  • Customer data management
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics
  • Routing rules & Assignment

Plus

Popular
$295/mo
  • AI-First Support Suite
  • Unlimited Task automations
  • Ticketing system
  • 100+ integrations
  • White labelling
  • Enhanced rate limits
  • Advanced analytics

Free

$0/mo
  • 1 Seat
  • 1 Channel
  • 200 conversations
  • Messenger customization
  • File sharing
  • Feedback options

Pro

Popular
$105/mo
  • min 3 Seats
  • Unlimited Channels
  • Unlimited Conversations
  • 10 WhatsApp numbers
  • Live translation
  • Video calls & screen sharing
  • Basic API access
  • Standard onboarding
  • Chatbot API
  • Analytics

Enterprise

Custom
  • min 5 Seats
  • Unlimited Channels
  • Unlimited Conversations
  • 20 WhatsApp numbers
  • Full API access
  • Advanced routing
  • SCIM/SSO
  • Organizations
  • Account manager

Crisp vs Userlike FAQ

Which one is cheaper?
Crisp starts lower at $45/mo, compared to $105/mo for Userlike.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Both use a flat-rate model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Crisp: Crisp sits in the budget-to-mid range of the live chat and customer messaging space — cheaper than Intercom or Drift by a wide margin, but not trying to be a bare-bones widget. They're going after SMBs and startups that want a capable tool without enterprise pricing. Userlike: At ~€87-105/mo flat, they're undercutting per-seat tools like Intercom or Zendesk for teams with 5+ agents, but they're not the cheapest option in the market. They're positioning as a mid-market value play — more capable than basic live chat tools, more affordable than enterprise-grade CX platforms.

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