Crisp vs Userlike Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- Website chat widget
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
- Shared email inbox
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
- Customer data management
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
Popular- AI-First Support Suite
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
Free
- 1 Seat
- 1 Channel
- 200 conversations
- Messenger customization
- File sharing
- Feedback options
Pro
Popular- min 3 Seats
- Unlimited Channels
- Unlimited Conversations
- 10 WhatsApp numbers
- Live translation
- Video calls & screen sharing
- Basic API access
- Standard onboarding
- Chatbot API
- Analytics
Enterprise
- min 5 Seats
- Unlimited Channels
- Unlimited Conversations
- 20 WhatsApp numbers
- Full API access
- Advanced routing
- SCIM/SSO
- Organizations
- Account manager
Crisp vs Userlike FAQ
- Which one is cheaper?
- Crisp starts lower at $45/mo, compared to $105/mo for Userlike.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a flat-rate model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Crisp: Crisp sits in the budget-to-mid range of the live chat and customer messaging space — cheaper than Intercom or Drift by a wide margin, but not trying to be a bare-bones widget. They're going after SMBs and startups that want a capable tool without enterprise pricing. Userlike: At ~€87-105/mo flat, they're undercutting per-seat tools like Intercom or Zendesk for teams with 5+ agents, but they're not the cheapest option in the market. They're positioning as a mid-market value play — more capable than basic live chat tools, more affordable than enterprise-grade CX platforms.
Still deciding? See the best Crisp alternatives or the best Userlike alternatives, ranked with verified pricing.
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