Crisp vs Userlike Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Crisp Userlike
Starts at $45/mo $87/mo
Number of plans 5 3
Free plan
Free trial
Pricing model flat-rate hybrid

Free

$0/mo
  • Website chat widget
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations
  • Push notifications

Mini

$45/mo
  • Shared email inbox
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention
  • Internal search

Essentials

$95/mo
  • Customer data management
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics
  • Routing rules & Assignment

Plus

Popular
$295/mo
  • AI-First Support Suite
  • Unlimited Task automations
  • Ticketing system
  • 100+ integrations
  • White labelling
  • Enhanced rate limits
  • Advanced analytics

Enterprise

Custom
  • Dedicated onboarding
  • Personalized SLA
  • Enhanced rate limits
  • Custom features
  • Unique pricing
  • Team training

Free

$0/mo

Pro

Popular
$87/mo

Enterprise

Custom

Crisp vs Userlike FAQ

Which one is cheaper?
Crisp starts lower at $45/mo, compared to $87/mo for Userlike.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Crisp uses flat-rate pricing, while Userlike goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Userlike: At €87/mo with no visible per-seat breakdown, Userlike lands mid-to-premium in the live chat space — pricier than bare-bones widgets like Tawk.to or Crisp's entry tiers, but not flexing the enterprise muscle of Intercom or Drift. They're chasing teams who want chatbot/AI features without jumping straight to enterprise-grade contracts.

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