Document360 vs GitBook Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Document360 | GitBook | |
|---|---|---|
| Starts at | Custom | $65/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | custom | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Professional
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
- Auto-Translate to 50+ Languages
- SEO Customization
- Customise Knowledge Base Design
- API Documentation
- Download Article as PDF
- Feedback Manager
- 24/5 Support
- Guided Setup
- AI Writing Agent
- AI Content & FAQ Creation
Business
- Custom Workflow Builder
- Embedded Help Centre
- Import from PDF
- Support Ticket Deflector
- Pro Analytics Dashboard
- Integrate with 30+ Tools
- API Support
- Custom Fields
- Dedicated Account Manager
- AI Search & Answer
- MCP Server
Enterprise
Popular- Single Sign-ON (SSO)
- SCIM
- Interactive Decision Tree
- Testing Environment
- Security Audit Trail
- Dedicated Design Expert
- 24/5 Priority support
- Auto-Generate Glossaries
- Duplicate Content Detection
Free
- Block-based visual editor & custom blocks
- Sync with GitHub or GitLab
- Interactive API playgrounds
- Preview deployments
- LLM optimizations
Premium
- Invite your team to collaborate
- AI search
- Use a custom domain
- Advanced branding options
- Analytics & user feedback
- Site redirects
Ultimate
Popular- AI Assistant
- AI insights
- GitBook Agent
- Adaptive content
- Authenticated access
- Consolidate your content
- Channels
Enterprise
- SAML SSO for your team
- White-glove migration service
- Custom integrations
- 1:1 dedicated support
- User training
- Custom contract & invoicing
- Legal & security reviews
- Unlimited adaptive content
- Git Sync IP allowlisting
Document360 vs GitBook FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- GitBook has a free plan. Document360 doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Document360 uses custom pricing, while GitBook goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Document360: Going full opaque pricing in the knowledge base space suggests they're positioning as the premium enterprise play against more transparent competitors like Notion or Confluence. They're betting on feature depth over pricing transparency to win deals. GitBook: GitBook sits mid-to-premium compared to plain wikis or Notion-style docs tools — it's pricier than scrappy alternatives but cheaper than enterprise-only docs platforms. They're chasing product and engineering teams who want polished, developer-friendly docs without building a whole DevPortal stack from scratch.
Still deciding? See the best Document360 alternatives or the best GitBook alternatives, ranked with verified pricing.
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