Featurebase vs airfocus Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Featurebase | airfocus | |
|---|---|---|
| Starts at | $29/mo | Custom |
| Number of plans | 4 | 2 |
| Free plan | — | |
| Free trial | — | — |
| Pricing model | per-seat | custom |
Free
- 1 seat
- Live chat
- Unlimited conversations
- Unified inbox & ticketing
- Mobile app
- Assign & snooze conversations
- Internal notes
Growth
- Fibi AI Agent
- Email support
- AI Copilot
- AI replies & macros
- Advanced reporting
- API, MCP, Webhooks
- Integrations
Professional
Popular- Slack support
- Workflows & automations
- Round-robin assignment
- Service level agreements (SLAs)
- Salesforce & HubSpot integrations
- Multilingual support
- 20 free Lite seats
Enterprise
- Multi-brand workspace
- SSO & identity management
- Custom admin roles
- Azure DevOps & AD integrations
- Personalized onboarding
- Custom invoicing
- 50 free Lite seats
Professional
- Unlimited free contributors & workspaces
- Roadmaps
- Advanced prioritization
- Custom product hierarchy (3 levels)
- Feedback & Insights management
- Branded customer or stakeholder portal
- All view types
- Core integrations
- airfocus agent
- MCP server
- Objectives & OKRs
- SAML SSO
Enterprise
Popular- Objectives & OKRs
- Portfolio management & dashboards
- Capacity planning
- Insights agent
- Activity & progress reporting
- Custom product hierarchy (unlimited levels)
- Jira Server & Azure DevOps Server integrations
- Salesforce integration
- Portal SSO protection
- IP address whitelisting
- Enterprise-level onboarding & training
- SAML SSO
- SCIM provisioning
Featurebase vs airfocus FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Featurebase has a free plan. airfocus doesn't — you'll need to pay from day one.
- How do they charge?
- Different approach here. Featurebase uses per-seat pricing, while airfocus goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Featurebase: Featurebase sits mid-market — pricier than bare-bones feedback widgets but well under bloated enterprise suites like Aha! or Pendo's higher tiers. The 86% startup discount is a clear signal they're hunting for early-stage companies who'll grow into higher seat counts later, not enterprises who'd pay full freight anyway. airfocus: By hiding all pricing, airfocus signals it's playing in the mid-to-premium tier of the product management tool space, competing more with Productboard and Aha! than with cheaper self-serve tools like Trello or ClickUp. This is a positioning built for landing mid-market and enterprise product teams who expect a sales-assisted buying process, not price-sensitive startups shopping by feature checklist.
Still deciding? See the best Featurebase alternatives or the best airfocus alternatives, ranked with verified pricing.
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