Featurebase vs ProductBoard Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Featurebase ProductBoard
Starts at $29/mo $19/mo
Number of plans 4 4
Free plan
Free trial
Pricing model per-seat per-seat

Free

$0/mo
  • 1 seat
  • Live chat
  • Unlimited conversations
  • Unified inbox & ticketing
  • Mobile app
  • Assign & snooze conversations
  • Internal notes

Growth

$29/mo
  • Fibi AI Agent
  • Email support
  • AI Copilot
  • AI replies & macros
  • Custom domains
  • Basic analytics
  • Integrations

Professional

Popular
$59/mo
  • Slack support
  • Workflows & automations
  • Service level agreements (SLAs)
  • User segmentation
  • Multilingual support
  • API, MCP, Webhooks
  • 20 free Lite seats

Enterprise

$99/mo
  • Multi-brand workspace
  • SSO & identity management
  • Custom admin roles
  • Salesforce & HubSpot data sync
  • Azure DevOps & AD integrations
  • Custom invoicing
  • 50 free Lite seats

Free

$0/mo
  • Full Spark access (insights, skills, automations, integrations)
  • Unlimited roadmaps & prioritization
  • 500 feedback notes
  • 25 Contributors
  • 1 Teamspace & 1 Product Portal

Plus

$19/mo
  • Increased AI credit limits
  • Manual & dynamic customer segments
  • Feedback loop closing
  • Product usage integrations (Amplitude, Mixpanel)

Business

Popular
$59/mo
  • Unlimited feedback notes
  • Unlimited teamspaces
  • Shared skills library
  • 2 Product Portals
  • Portal customization
  • Enhanced platform customization

Enterprise

Custom
  • Unlimited Contributors
  • SAML SSO, SCIM provisioning & enhanced data governance
  • Custom roles & permissions
  • Salesforce integration
  • Live onboarding & customer support
  • Full platform customization

Featurebase vs ProductBoard FAQ

Which one is cheaper?
ProductBoard is the cheaper option, starting at $19/mo vs $29/mo for Featurebase.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Featurebase: Featurebase sits mid-market — pricier than bare-bones feedback tools but way cheaper than enterprise-heavy customer feedback suites that charge per-response or per-contact. The 86% startup discount signals they're hungry to land early-stage companies before they scale into bigger tools, using price as a wedge against incumbents that ignore small teams. ProductBoard: At $59/seat for Business, Productboard sits in the mid-to-premium range for roadmapping tools — above lighter-weight options like Trello or Notion-based setups, but competitive with Aha! and Roadmunk. They're clearly going after serious product orgs willing to pay for customer feedback integration and prioritization frameworks, not teams just looking for a Gantt chart.

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