Featurebase vs Stonly Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Featurebase pricing | Stonly pricing | |
|---|---|---|
| Starts at | $29/mo | Custom |
| Number of plans | 4 | 2 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | custom |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 1 seat
- Live chat
- Unlimited conversations
- Unified inbox & ticketing
- Mobile app
- Assign & snooze conversations
- Internal notes
Growth
- Fibi AI Agent
- Email support
- AI Copilot
- AI replies & macros
- Advanced reporting
- API, MCP, Webhooks
- Integrations
Professional
Popular- Slack support
- Workflows & automations
- Round-robin assignment
- Service level agreements (SLAs)
- Salesforce & HubSpot integrations
- Multilingual support
- 20 free Lite seats
Enterprise
- Multi-brand workspace
- SSO & identity management
- Custom admin roles
- Azure DevOps & AD integrations
- Personalized onboarding
- Custom invoicing
- 50 free Lite seats
Small Business
- Unlimited guides and tours
- Multiple languages
- 1 knowledge base
- 4,000 guide views
- 5 team members
Enterprise
- Help desk integrations
- AI Agents
- Automations
- SSO
- Private knowledge bases
- As many guide views and team members as you need
Featurebase vs Stonly FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Featurebase has a free plan. Stonly doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Featurebase uses per-seat pricing, while Stonly goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Featurebase: Featurebase sits mid-market — pricier than bare-bones feedback widgets but well under bloated enterprise suites like Aha! or Pendo's higher tiers. The 86% startup discount is a clear signal they're hunting for early-stage companies who'll grow into higher seat counts later, not enterprises who'd pay full freight anyway. Stonly: By hiding all numbers and forcing a sales conversation even for the 'small business' tier, Stonly positions itself as a mid-to-premium player chasing teams with real budget, not solo founders or bootstrappers testing tools. This is a land grab for support/product teams already spending on help-desk software, not a play for the self-serve crowd.
Still deciding? See the best Featurebase alternatives or the best Stonly alternatives, ranked with verified pricing.
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