Featurebase vs Stonly Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Featurebase | Stonly | |
|---|---|---|
| Starts at | $29/mo | Custom |
| Number of plans | 4 | 2 |
| Free plan | ||
| Free trial | — | |
| Pricing model | per-seat | custom |
Free
- 1 seat
- Live chat
- Unlimited conversations
- Unified inbox & ticketing
- Mobile app
- Assign & snooze conversations
- Internal notes
Growth
- Fibi AI Agent
- Email support
- AI Copilot
- AI replies & macros
- Custom domains
- Basic analytics
- Integrations
Professional
Popular- Slack support
- Workflows & automations
- Service level agreements (SLAs)
- User segmentation
- Multilingual support
- API, MCP, Webhooks
- 20 free Lite seats
Enterprise
- Multi-brand workspace
- SSO & identity management
- Custom admin roles
- Salesforce & HubSpot data sync
- Azure DevOps & AD integrations
- Custom invoicing
- 50 free Lite seats
Small Business
- Unlimited guides and tours
- Multiple languages
- 1 knowledge base
- 4,000 guide views
- 5 team members
Enterprise
- Help desk integrations
- AI Agents
- Automations
- SSO
- Private knowledge bases
- As many guide views and team members as you need
Featurebase vs Stonly FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Featurebase uses per-seat pricing, while Stonly goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Featurebase: Featurebase sits mid-market — pricier than bare-bones feedback tools but way cheaper than enterprise-heavy customer feedback suites that charge per-response or per-contact. The 86% startup discount signals they're hungry to land early-stage companies before they scale into bigger tools, using price as a wedge against incumbents that ignore small teams. Stonly: No public pricing is a premium signal — they're not trying to win on cost. In the knowledge base and interactive guide space (think Intercom Articles, Helpjuice, or Guru), this positions them as a considered purchase rather than a self-serve tool, targeting buyers who'll sit through a sales call.
Still deciding? See the best Featurebase alternatives or the best Stonly alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Featurebase and Stonly and let you know when something moves.