Stonly Pricing (2026)

Fully custom quoting with zero public anchors — both tiers hide behind 'contact us,' which usually signals pricing based on guide views and team seats rather than a flat SaaS fee. The unlisted Basic fallback (400 views/mo, 5 guides, 1 seat) hints that views are the core usage metric they meter on.

Small Business
Contact Sales
Enterprise
Contact Sales
Verified Aug 22, 2026 Official pricing page
Screenshot of Stonly's pricing page showing its plans and prices
Their pricing page, captured Aug 22, 2026

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Small Business

Contact Sales
  • Unlimited guides and tours
  • Multiple languages
  • 1 knowledge base
  • 4,000 guide views
  • 5 team members

Enterprise

Contact Sales
  • Help desk integrations
  • AI Agents
  • Automations
  • SSO
  • Private knowledge bases
  • As many guide views and team members as you need

Does Stonly have a free plan?

No. There's no free-forever plan. There is a free trial that lasts 14 days, after which pricing is custom.

Want free? Canny, Featurebase, and ProductBoard have free plans: see all Stonly alternatives →

AI Pricing Analysis

Pricing Model

Fully custom quoting with zero public anchors — both tiers hide behind 'contact us,' which usually signals pricing based on guide views and team seats rather than a flat SaaS fee. The unlisted Basic fallback (400 views/mo, 5 guides, 1 seat) hints that views are the core usage metric they meter on.

Tier Strategy

Small Business is the entry point for teams that outgrow the skeletal Basic plan's single-seat, 5-guide ceiling, while Enterprise kicks in once you need more seats, guide volume, or things like SSO and advanced permissions. The upgrade trigger isn't really feature envy — it's hitting the view cap or needing a second person on the account.

Competitive Positioning

By hiding all numbers and forcing a sales conversation even for the 'small business' tier, Stonly positions itself as a mid-to-premium player chasing teams with real budget, not solo founders or bootstrappers testing tools. This is a land grab for support/product teams already spending on help-desk software, not a play for the self-serve crowd.

Growth Lever

The free trial dumping users into a 1-seat, 5-guide, 400-view Basic plan is a deliberate squeeze — any team with more than one contributor or moderate traffic hits the ceiling fast. Expansion here is driven by seats and guide-view volume first, with enterprise features like SSO or advanced analytics as the secondary push for larger accounts.

Want the strategist's read on the live page? Read the AI teardown of Stonly's pricing page →

Stonly Pricing FAQ

How much does Stonly cost?
Pricing is custom — you'll need to talk to their sales team for a quote.
Is there a free plan?
No free plan. But there is a free trial, so you can test it out before paying.
Can I try it before paying?
Yes — there's a free trial that lasts 14 days.
How does the pricing work?
Fully custom quoting with zero public anchors — both tiers hide behind 'contact us,' which usually signals pricing based on guide views and team seats rather than a flat SaaS fee. The unlisted Basic fallback (400 views/mo, 5 guides, 1 seat) hints that views are the core usage metric they meter on.
Which plan makes sense for me?
Small Business is the entry point for teams that outgrow the skeletal Basic plan's single-seat, 5-guide ceiling, while Enterprise kicks in once you need more seats, guide volume, or things like SSO and advanced permissions. The upgrade trigger isn't really feature envy — it's hitting the view cap or needing a second person on the account.

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