Featurebase vs UserGuiding Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Featurebase pricing | UserGuiding pricing | |
|---|---|---|
| Starts at | $29/mo | $249/mo |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 1 seat
- Live chat
- Unlimited conversations
- Unified inbox & ticketing
- Mobile app
- Assign & snooze conversations
- Internal notes
Growth
- Fibi AI Agent
- Email support
- AI Copilot
- AI replies & macros
- Advanced reporting
- API, MCP, Webhooks
- Integrations
Professional
Popular- Slack support
- Workflows & automations
- Round-robin assignment
- Service level agreements (SLAs)
- Salesforce & HubSpot integrations
- Multilingual support
- 20 free Lite seats
Enterprise
- Multi-brand workspace
- SSO & identity management
- Custom admin roles
- Azure DevOps & AD integrations
- Personalized onboarding
- Custom invoicing
- 50 free Lite seats
Starter
- Starting from 2,000 MAU ⓘ
- AI features with Lighthouse AI BETA
- All In-App Onboarding Experiences
- Surveys & NPS
- Analytics Reporting & Segmentation
- Knowledge Base & Product Updates
Growth
Popular- Starting from 2,000 MAU ⓘ
- No-Code Event Tracking
- Advanced Analytics Reporting
- Private Knowledge Base & Product Updates
- Feature Request & Roadmap
- Localization & AI-powered Auto-Translate
- Custom Alerts
- Session Replay
- Team Member Role Management
Enterprise
- Custom MAU
- Unlimited Onboarding Experiences
- Migration Support
- Security Audit & Compliance
- Custom Contract & SLA
- SAML SSO & Team Member Activity Logs
Featurebase vs UserGuiding FAQ
- Which one is cheaper?
- Featurebase starts lower at $29/mo, compared to $249/mo for UserGuiding.
- Can I use either one for free?
- Featurebase has a free plan. UserGuiding doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Featurebase uses per-seat pricing, while UserGuiding goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Featurebase: Featurebase sits mid-market — pricier than bare-bones feedback widgets but well under bloated enterprise suites like Aha! or Pendo's higher tiers. The 86% startup discount is a clear signal they're hunting for early-stage companies who'll grow into higher seat counts later, not enterprises who'd pay full freight anyway. UserGuiding: At $249 entry (annual), they're priced above the budget end of the digital adoption space but well under the enterprise-heavy tools that hide everything behind sales calls. It looks like a play for scaling SaaS teams who want real onboarding tooling without a five-figure contract, with the 30-day money-back guarantee lowering the risk of that jump.
Still deciding? See the best Featurebase alternatives or the best UserGuiding alternatives, ranked with verified pricing.
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