FireHydrant vs PagerDuty Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| FireHydrant pricing | PagerDuty pricing | |
|---|---|---|
| Starts at | $25/mo | $25/mo |
| Number of plans | 3 | 5 |
| Free plan | ||
| Free trial | ||
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
Pro
Popular- 5 runbooks
- Slack & Teams chatbot
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Microsoft Teams, email
- Notifications via SMS and voice available for purchase
- Unlimited webhooks and alert rules
- SSO
- Standard support
Enterprise
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- Unlimited retrospective templates
- Private status pages
- Incident analytics
- Unlimited custom fields
- Unlimited integrations
- Alert grouping
- Volume discounting
- Live call routing
- Notification Policy
- Slack Enterprise Grid
- Data exports
- Audit logs
- SCIM
- Multiple organizations
- SLAs
- Premium customer support
- Dedicated customer success manager and solutions engineer
Starter
- 10 seats
- 5,000 Signal Intelligence Events
- 5,000 AI actions
- Stakeholders
Essential
- 20 seats
- 40,000 Signal Intelligence Events
- 50,000 AI actions
- Stakeholders
Ultimate
- 500 seats
- 2,000,000 Signal Intelligence Events
- 100,000 AI actions
- Stakeholders
Free
- 5 users
- 1 on-call schedule, 1 escalation policy
- Basic chat experience, limited email, push, SMS & phone notifications
Professional
- Enhanced chat experience
- Post-incident reviews
FireHydrant vs PagerDuty FAQ
- Which one is cheaper?
- They both start at the same price — $25/mo. The difference is in what you get at each tier.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. FireHydrant uses per-seat pricing, while PagerDuty goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. FireHydrant: At $25 per responder, they're undercutting the incident management heavyweights like PagerDuty and Incident.io's higher tiers, positioning as the affordable all-in-one for mid-market SRE teams. The generous free plan plus a trial signals they're playing a land-and-expand game against bigger incumbents rather than competing on premium polish. PagerDuty: PagerDuty plays premium in the incident management space — Professional's $25/seat undercuts nothing, and the enterprise tiers with custom/annual pricing signal they're chasing large orgs with complex reliability needs, not scrappy startups. They're competing with Opsgenie and FireHydrant for the 'we need enterprise-grade incident response' budget line, not the cheap-alerting-tool budget line.
Still deciding? See the best FireHydrant alternatives or the best PagerDuty alternatives, ranked with verified pricing.
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