Five9 vs Hiver Pricing (2026)

Price is one row. To weigh the features too, use our feature comparison template →

Which one is cheaper?

Hiver is the cheaper option, starting at $35/mo vs $119/mo for Five9.

Can I use either one for free?

Neither has a free plan. But Hiver offers a free trial.

How do they charge?

Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.

Which one is a better deal?

Depends on what you need. Five9: With a 50-seat minimum and no published pricing past $159, Five9 is clearly chasing mid-market and enterprise contact centers, not SMBs — they're competing with the likes of NICE and Genesys on capability, not with cheaper self-serve tools like Talkdesk's lower tiers. Hiver: Hiver sits in the mid-tier of the shared-inbox/helpdesk category — pricier than bare-bones shared inbox tools but cheaper than full-blown helpdesk suites like Zendesk or Freshdesk at scale. They're clearly going after teams that live in Gmail/Outlook and want helpdesk power without migrating off email, which is a narrower but stickier wedge than trying to out-feature the big helpdesk players.

Still deciding? See the best Five9 alternatives or the best Hiver alternatives, ranked with verified pricing.