Five9 vs Landbot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Digital
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Core
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Plus
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Pro
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Enterprise
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Free
- 100 chats/mo included
- No AI chats included
- 1 seat
- Full builder & templates
- Try WhatsApp with our test number
Starter
- 500 chats/mo included — $0.05/extra chat
- 100 AI chats included
- 2 seats
- Basic Integrations — Mailchimp, Segment & others
- Basic Power-ups — File uploads & more
Professional
Popular- 2,500 chats/mo included — $0.05/extra chat
- 300 AI chats included
- 3 seats
- No Landbot branding
- Essential Integrations — HubSpot, Airtable, Webhooks & more
- Live Chat Support
Business
- Custom chat volume, based on your real usage
- Custom AI chat volume
- 1 WhatsApp number included
- From 5 seats
- Dedicated support
- Uptime SLA
Five9 vs Landbot FAQ
- Which one is cheaper?
- Landbot is the cheaper option, starting at $45/mo vs $119/mo for Five9.
- Can I use either one for free?
- Landbot has a free plan. Five9 doesn't — you'll need to pay from day one.
- How do they charge?
- Different approach here. Five9 uses per-seat pricing, while Landbot goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Five9: With a 50-seat minimum and no published pricing past $159, Five9 is clearly chasing mid-market and enterprise contact centers, not SMBs — they're competing with the likes of NICE and Genesys on capability, not with cheaper self-serve tools like Talkdesk's lower tiers. Landbot: At $45-110/mo, Landbot sits in the mid-market — pricier than bare-bones chatbot builders but cheaper than enterprise conversational AI platforms like Drift or Intercom's bot add-ons. They're chasing SMBs and marketing teams who want no-code chatbot building without paying for a full customer engagement suite.
Still deciding? See the best Five9 alternatives or the best Landbot alternatives, ranked with verified pricing.
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