Five9 vs LiveAgent Pricing (2026)

Which one is cheaper?

LiveAgent is the cheaper option, starting at $19/mo vs $119/mo for Five9.

Can I use either one for free?

Neither has a free plan. But LiveAgent offers a free trial.

How do they charge?

Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.

Which one is a better deal?

Depends on what you need. Five9: With a 50-seat minimum and no published pricing past $159, Five9 is clearly chasing mid-market and enterprise contact centers, not SMBs — they're competing with the likes of NICE and Genesys on capability, not with cheaper self-serve tools like Talkdesk's lower tiers. LiveAgent: LiveAgent undercuts Zendesk and Intercom pretty aggressively at the entry point, positioning as the budget-to-mid option for teams that want omnichannel support without enterprise pricing. The $85 top tier still lands well below what competitors charge for comparable Enterprise features, so they're clearly hunting SMBs and mid-market teams who feel priced out elsewhere.

Still deciding? See the best Five9 alternatives or the best LiveAgent alternatives, ranked with verified pricing.