Five9 vs Missive Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Five9 Missive
Starts at $119/mo $14/mo
Number of plans 5 3
Free plan
Free trial
Pricing model per-seat per-seat

Digital

$119/mo
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Core

$159/mo
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Plus

Custom
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Pro

Custom
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Enterprise

Custom
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Starter

$14/mo
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance

Productive

$24/mo
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access

Business

$36/mo
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding

Five9 vs Missive FAQ

Which one is cheaper?
Missive is the cheaper option, starting at $14/mo vs $119/mo for Five9.
Can I use either one for free?
Missive has a free plan. Five9 doesn't — you'll need to pay from day one.
How do they charge?
Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Five9: At $119-159/seat for concurrent users with a 50-seat minimum, Five9 is squarely mid-to-premium enterprise CCaaS — not trying to compete with Talkdesk or Dialpad on price, and not pretending to. They're going after established contact center operations that need reliability and compliance over cost efficiency, competing more directly with Genesys and NICE than with scrappy challengers. Missive: Missive sits in the mid-market range for collaborative inbox tools — cheaper than Front (which runs $59+ per seat) but not a budget play. They're going after teams that find Front too expensive but want something more structured than just sharing a Gmail login.

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