Freshsales vs SugarCRM Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Freshsales | SugarCRM | |
|---|---|---|
| Starts at | $9/mo | $59/mo |
| Number of plans | 3 | 3 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | per-seat | per-seat |
Growth
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- Basic workflows
Pro
- Contact scoring
- Deal insights
- Custom sales activities
- Custom fields
- Territory management
- Sales sequences
Enterprise
- Dorecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- Audit logs
Standard
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- Business process management
- Reporting & analytics
- Mobility
- Basic support
- *Mail & calendar integration
Advanced
Popular- Mail & calendar integration
- Case management
- Bug tracking
- Standard support
- *Sugar Intelligence
- *sales-i
- *Smart Guides
Premier
- Geo mapping
- Discover
- 2x file managed storage
- 2x data managed storage
- Enhanced support
- LinkedIn connector
Freshsales vs SugarCRM FAQ
- Which one is cheaper?
- Freshsales starts lower at $9/mo, compared to $59/mo for SugarCRM.
- Can I use either one for free?
- Neither has a free plan. But Freshsales offers a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Freshsales: Freshsales is playing the affordable challenger card against HubSpot and Salesforce, with entry pricing that undercuts both significantly. They're going after SMB and mid-market teams who want a capable CRM without the enterprise price tag or implementation overhead. SugarCRM: SugarCRM sits in the mid-to-upper-mid range for CRM — more expensive than HubSpot's entry tiers and Zoho, but undercutting Salesforce Sales Cloud at scale. They're clearly not fishing for SMBs with that 15-seat minimum; this is a play for established mid-market teams who want Salesforce-level functionality without the Salesforce price tag.
Still deciding? See the best Freshsales alternatives or the best SugarCRM alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Freshsales and SugarCRM and let you know when something moves.