Front vs Hiver Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Front pricing | Hiver pricing | |
|---|---|---|
| Starts at | $25/mo | $35/mo |
| Number of plans | 3 | 3 |
| Free plan | — | — |
| Free trial | ||
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
- No-code public knowledge base
- AI add-ons available
Professional
- Omnichannel (email, SMS, social, etc.)
- Macros and up to 20 automation rules
- Advanced analytics
- Multiple workspaces, SSO, and SCIM
- AI add-ons available
Enterprise
Popular- Smart rules
- Unlimited rules and macros
- Multi-language knowledge base
- Custom roles and permissions
- AI Copilot, QA, and CSAT included
Growth
- AI Agents
- AI Copilot
- Skills
- AI Knowledge Builder
- Shared Inbox and ticketing
- Omnichannel
- 24*7 support
- Rule-based Automations
- Pre-built Analytics
- Basic integrations
Pro
Popular- Customer Portal
- Slack channel
- SLAs
- CSAT surveys
- Advanced Analytics
- Premium integrations
- API access
Elite
- AI QA
- AI Insights
- Customer Intelligence
- Skill-based routing
- Custom Objects
- Personal to Shared Inbox rules
- SSO, HIPPAA, and custom roles
Front vs Hiver FAQ
- Which one is cheaper?
- Front starts lower at $25/mo, compared to $35/mo for Hiver.
- Can I use either one for free?
- Neither has a free plan. But Front and Hiver offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Front: At $25-$105 per seat on annual billing, Front sits mid-to-premium for shared inbox and customer ops tools, well above lightweight helpdesks but not in the enterprise-quote-only stratosphere. There's no free plan, so they're clearly targeting teams that have outgrown Gmail aliases and want a real collaboration layer, not bargain hunters. Hiver: Hiver sits in the mid-tier of the shared-inbox/helpdesk category — pricier than bare-bones shared inbox tools but cheaper than full-blown helpdesk suites like Zendesk or Freshdesk at scale. They're clearly going after teams that live in Gmail/Outlook and want helpdesk power without migrating off email, which is a narrower but stickier wedge than trying to out-feature the big helpdesk players.
Still deciding? See the best Front alternatives or the best Hiver alternatives, ranked with verified pricing.
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