Front vs LiveAgent Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Front pricing | LiveAgent pricing | |
|---|---|---|
| Starts at | $25/mo | $19/mo |
| Number of plans | 3 | 4 |
| Free plan | — | — |
| Free trial | ||
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
- No-code public knowledge base
- AI add-ons available
Professional
- Omnichannel (email, SMS, social, etc.)
- Macros and up to 20 automation rules
- Advanced analytics
- Multiple workspaces, SSO, and SCIM
- AI add-ons available
Enterprise
Popular- Smart rules
- Unlimited rules and macros
- Multi-language knowledge base
- Custom roles and permissions
- AI Copilot, QA, and CSAT included
Small business
- AI Agents
- Ticketing
- Live chat
- Knowledgebase
- Customer Portal
- Contact forms
- Automation rules
- Integrations
- Multiple language support
Medium business
- AI Agents incl. full setup
- Call center & IVR
- Time Rules
- Reports
- Proactive chat invitations
- Agent ratings
- Sound configuration
- Service levels (SLA)
- SSO
- Custom roles
Large business
Popular- Time tracking & Audit log
- Audit log
- X
- Viber
- Telegram
Enterprise
- Almost unlimited
- Dedicated account manager
- Priority support
- Assisted channels integration
- Branding Free
- Custom billing setup
- Service review call and reports
- Scheduled release management
Front vs LiveAgent FAQ
- Which one is cheaper?
- LiveAgent is the cheaper option, starting at $19/mo vs $25/mo for Front.
- Can I use either one for free?
- Neither has a free plan. But Front and LiveAgent offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Front: At $25-$105 per seat on annual billing, Front sits mid-to-premium for shared inbox and customer ops tools, well above lightweight helpdesks but not in the enterprise-quote-only stratosphere. There's no free plan, so they're clearly targeting teams that have outgrown Gmail aliases and want a real collaboration layer, not bargain hunters. LiveAgent: LiveAgent undercuts the big-name helpdesk players (Zendesk, Freshdesk) at every tier, positioning itself as the budget-to-mid-range pick for SMBs who want live chat, ticketing, and call center features bundled without enterprise pricing. They're clearly chasing cost-conscious teams that find Zendesk's per-agent math painful once headcount grows.
Still deciding? See the best Front alternatives or the best LiveAgent alternatives, ranked with verified pricing.
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