Front vs Olark Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Front pricing | Olark pricing | |
|---|---|---|
| Starts at | $25/mo | $400/mo |
| Number of plans | 3 | 2 |
| Free plan | — | — |
| Free trial | ||
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
- No-code public knowledge base
- AI add-ons available
Professional
- Omnichannel (email, SMS, social, etc.)
- Macros and up to 20 automation rules
- Advanced analytics
- Multiple workspaces, SSO, and SCIM
- AI add-ons available
Enterprise
Popular- Smart rules
- Unlimited rules and macros
- Multi-language knowledge base
- Custom roles and permissions
- AI Copilot, QA, and CSAT included
Standard AI Website Agent
Popular- Answers unlimited visitor questions
- Automatic FAQ & knowledge updates
- Lead capture & qualification
- Proactive engagement
- White glove support and account management
- No token limits, no overages
- One human agent seat included
- Additional human agents — +$29/agent/month
Need even more?
- Regional routing and multiple teams
- Advanced integrations
- Custom workflows
- Custom SLAs
- Legal reviews and side letters
- SSO
Front vs Olark FAQ
- Which one is cheaper?
- Front starts lower at $25/mo, compared to $400/mo for Olark.
- Can I use either one for free?
- Neither has a free plan. But Front and Olark offer a free trial.
- How do they charge?
- Different approach here. Front uses per-seat pricing, while Olark goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Front: At $25-$105 per seat on annual billing, Front sits mid-to-premium for shared inbox and customer ops tools, well above lightweight helpdesks but not in the enterprise-quote-only stratosphere. There's no free plan, so they're clearly targeting teams that have outgrown Gmail aliases and want a real collaboration layer, not bargain hunters. Olark: At $400/mo as a baseline (before any seats), Olark is pricing itself well above old-school live-chat tools like Tawk.to or even mid-market players — this isn't a budget buy anymore. They're clearly repositioning from 'cheap live chat' to 'AI-first support tool' and pricing accordingly, competing more with AI support platforms than with legacy chat widgets.
Still deciding? See the best Front alternatives or the best Olark alternatives, ranked with verified pricing.
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