Front vs Plain Pricing (2026)

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Which one is cheaper?

Front starts lower at $25/mo, compared to $35/mo for Plain.

Can I use either one for free?

Neither has a free plan. But Front and Plain offer a free trial.

How do they charge?

Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.

Which one is a better deal?

Depends on what you need. Front: At $25-$105 per seat on annual billing, Front sits mid-to-premium for shared inbox and customer ops tools, well above lightweight helpdesks but not in the enterprise-quote-only stratosphere. There's no free plan, so they're clearly targeting teams that have outgrown Gmail aliases and want a real collaboration layer, not bargain hunters. Plain: At $35 entry, Plain undercuts most established helpdesk tools to hook smaller teams, but the leap to $299 for Horizon puts them solidly in premium territory compared to typical mid-market support platforms. They're playing a barbell strategy — cheap enough to poach teams off spreadsheets or basic tools, expensive enough at the top to compete for accounts that'd otherwise go to Zendesk or Intercom.

Still deciding? See the best Front alternatives or the best Plain alternatives, ranked with verified pricing.