Front vs Tidio Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Front pricing | Tidio pricing | |
|---|---|---|
| Starts at | $25/mo | Custom |
| Number of plans | 3 | 1 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
- No-code public knowledge base
- AI add-ons available
Professional
- Omnichannel (email, SMS, social, etc.)
- Macros and up to 20 automation rules
- Advanced analytics
- Multiple workspaces, SSO, and SCIM
- AI add-ons available
Enterprise
Popular- Smart rules
- Unlimited rules and macros
- Multi-language knowledge base
- Custom roles and permissions
- AI Copilot, QA, and CSAT included
Free Plan
- Flows automation for support & sales
- Unified analytics and reporting
Front vs Tidio FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Tidio has a free plan. Front doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Front uses per-seat pricing, while Tidio goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Front: At $25-$105 per seat on annual billing, Front sits mid-to-premium for shared inbox and customer ops tools, well above lightweight helpdesks but not in the enterprise-quote-only stratosphere. There's no free plan, so they're clearly targeting teams that have outgrown Gmail aliases and want a real collaboration layer, not bargain hunters. Tidio: Tidio is positioning as an accessible AI-first support tool — not the cheapest live chat out there, but cheaper than enterprise players like Intercom or Zendesk when you're at lower volumes. They're going after SMBs and lean support teams who want AI automation without committing to a big-ticket platform.
Still deciding? See the best Front alternatives or the best Tidio alternatives, ranked with verified pricing.
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