Groove vs Botpress Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Groove Botpress
Starts at $1/mo $150/mo
Number of plans 1 4
Free plan
Free trial
Pricing model usage-based usage-based

Per-ticket pricing

Popular
$1/mo
  • Unlimited agents
  • Unlimited seats
  • Shared inbox
  • Email, chat, and messaging
  • AI triage
  • AI replies
  • AI actions
  • Workflow automation
  • Smart escalations
  • Knowledge base
  • Analytics
  • API access
  • Onboarding
  • Premium support

Free

$0/mo
  • 3 seats
  • 3 AI agents
  • Resolution SLA
  • Help Center
  • Community support

Plus

Popular
$150/mo
  • $25 AI usage included
  • Unlimited AI agents
  • Whitelabel webchat
  • Help Center + custom domain
  • Technical support via live chat

Team

$750/mo
  • $150 AI usage included
  • Unlimited seats
  • Teams, routing & RBAC
  • Team analytics
  • Real-time collaboration

Enterprise

Custom
  • Dedicated support
  • Uptime SLA
  • Security review
  • Custom storage
  • Voice channel

Groove vs Botpress FAQ

Which one is cheaper?
Groove starts lower at $1/mo, compared to $150/mo for Botpress.
Can I use either one for free?
Botpress has a free plan. Groove doesn't — you'll need to pay from day one.
How do they charge?
Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Groove: Ditching seat fees is the wedge here — it's a direct shot at Zendesk and Intercom, where costs balloon as you add agents. Groove's pitching itself as the smarter economic choice for teams that want to scale headcount without scaling their software bill, though the $3K annual floor means they're not chasing the smallest teams. Botpress: At $150-750/mo, Botpress sits mid-to-premium in the conversational AI space, priced well above bare-bones chatbot builders but below heavyweight enterprise platforms with dedicated CSMs. The lack of a free trial and hidden non-annual pricing suggests they're optimizing for committed buyers who've already done their homework, not casual shoppers comparing options.

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