Groove vs Botpress Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Groove Botpress
Starts at Custom $150/mo
Number of plans 1 4
Free plan
Free trial
Pricing model usage-based usage-based

Per-ticket pricing

Custom
  • Minimum monthly commitment
  • Minimum annual contract
  • Billing
  • Seat fees
  • AI usage
  • Unlimited agents
  • Unlimited seats
  • Shared inbox
  • Email, chat, and messaging
  • AI triage
  • AI replies
  • AI actions
  • Workflow automation
  • Smart escalations
  • Knowledge base
  • Analytics
  • API access
  • Onboarding
  • Premium support

Free

$0/mo
  • AI usage included
  • 3 seats
  • 3 AI agents
  • Botpress Desk
  • Botpress Studio + ADK
  • Help Center
  • Community support

Plus

Popular
$150/mo
  • AI usage included
  • 3 seats
  • Unlimited AI agents
  • Botpress Desk
  • Botpress Studio + ADK
  • Whitelabel webchat
  • Help Center + custom domain
  • Technical support via live chat

Team

$750/mo
  • AI usage included
  • Unlimited seats
  • Teams, routing & RBAC
  • Team analytics
  • Real-time collaboration
  • Botpress Desk
  • Botpress Studio + ADK

Enterprise

Custom
  • AI usage included
  • Dedicated support
  • SLA & security review
  • Botpress Desk
  • Botpress Studio + ADK
  • Custom storage
  • Voice channel

Groove vs Botpress FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Botpress has a free plan. Groove doesn't — you'll need to pay from day one.
How do they charge?
Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Groove: Groove is targeting mid-market support teams who are getting squeezed by per-seat tools like Zendesk or Freshdesk as their agent count grows. The unlimited seats angle is a direct shot at those competitors — if you have a large team with variable or part-time agents, this model can look very attractive. Botpress: At $150 to start, Botpress is mid-market — not a race-to-the-bottom tool like some no-code chatbot builders, but well below the enterprise-first pricing of players like Intercom or Drift. They're going after technical teams and growth-stage companies who want flexibility without paying six figures.

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