Groove vs Chatwoot Pricing (2026)

Which one is cheaper?

Groove starts lower at $1/mo, compared to $19/mo for Chatwoot.

Can I use either one for free?

Chatwoot has a free plan. Groove doesn't — you'll need to pay from day one.

How do they charge?

Different approach here. Groove uses usage-based pricing, while Chatwoot goes with per-seat. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. Groove: Ditching seat fees is the wedge here — it's a direct shot at Zendesk and Intercom, where costs balloon as you add agents. Groove's pitching itself as the smarter economic choice for teams that want to scale headcount without scaling their software bill, though the $3K annual floor means they're not chasing the smallest teams. Chatwoot: Chatwoot sits firmly in the budget-to-mid-tier bracket, especially compared to Intercom or Zendesk where per-seat costs can be 3-5x higher for similar tiers. They're clearly courting price-sensitive startups and teams that want an open-source alternative without sacrificing a polished UI.

Still deciding? See the best Groove alternatives or the best Chatwoot alternatives, ranked with verified pricing.