Hiver vs Botpress Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Hiver pricing | Botpress pricing | |
|---|---|---|
| Starts at | $35/mo | $150/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Growth
- AI Agents
- AI Copilot
- Skills
- AI Knowledge Builder
- Shared Inbox and ticketing
- Omnichannel
- 24*7 support
- Rule-based Automations
- Pre-built Analytics
- Basic integrations
Pro
Popular- Customer Portal
- Slack channel
- SLAs
- CSAT surveys
- Advanced Analytics
- Premium integrations
- API access
Elite
- AI QA
- AI Insights
- Customer Intelligence
- Skill-based routing
- Custom Objects
- Personal to Shared Inbox rules
- SSO, HIPPAA, and custom roles
Free
- 3 seats
- 3 AI agents
- Resolution SLA
- Help Center
- Community support
Plus
Popular- $25 AI usage included
- Unlimited AI agents
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- $150 AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
Enterprise
- Dedicated support
- Uptime SLA
- Security review
- Custom storage
- Voice channel
Hiver vs Botpress FAQ
- Which one is cheaper?
- Hiver starts lower at $35/mo, compared to $150/mo for Botpress.
- Can I use either one for free?
- Botpress has a free plan. Hiver doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Hiver uses per-seat pricing, while Botpress goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Hiver: Hiver sits in the mid-tier of the shared-inbox/helpdesk category — pricier than bare-bones shared inbox tools but cheaper than full-blown helpdesk suites like Zendesk or Freshdesk at scale. They're clearly going after teams that live in Gmail/Outlook and want helpdesk power without migrating off email, which is a narrower but stickier wedge than trying to out-feature the big helpdesk players. Botpress: At $150-750/mo (annualized), Botpress lands in the mid-market — pricier than bare-bones chatbot builders but cheaper than enterprise conversational AI suites. They're clearly chasing teams that have outgrown DIY tools but aren't ready for a six-figure enterprise contract.
Still deciding? See the best Hiver alternatives or the best Botpress alternatives, ranked with verified pricing.
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