Hiver vs Chatwoot Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Hiver

$0/mo

$35/mo

Popular

$65/mo

$95/mo

$0/mo

$19/mo

Popular

$39/mo

$99/mo

Which one is cheaper?: Chatwoot is the cheaper option, starting at $19/mo vs $35/mo for Hiver.
Can I use either one for free?: Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?: Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?: Depends on what you need. Hiver: At $35–$95/seat/month, Hiver sits in the mid-market range for help desk tools, undercutting Zendesk and Intercom but priced above scrappier alternatives like Freshdesk's entry tiers. They're clearly going after Gmail-native teams who find traditional ticketing systems overkill — that's a specific and defensible niche. Chatwoot: Chatwoot is playing the affordable open-source-friendly angle hard — $39/seat Business tier undercuts Intercom and Zendesk significantly, and the free plan for open source projects is a direct community acquisition move. They're not chasing enterprise logos; they're trying to win dev-adjacent teams and scrappy support orgs who'd otherwise self-host.

Keep tabs on both.

We'll monitor pricing changes for Hiver and Chatwoot and let you know when something moves.