LiveAgent vs Botpress Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Small business
- AI Agents
- Ticketing
- Live chat
- Knowledgebase
- Customer Portal
- Contact forms
- Automation rules
- Integrations
- Multiple language support
Medium business
Popular- AI Agents incl. full setup
- Call center & IVR
- Time Rules
- Reports
- Proactive chat invitations
- Agent ratings
- Sound configuration
- Service levels (SLA)
Large business
- SSO
- Custom roles
- Time tracking & Audit log
- Audit log
- X
- Viber
- Telegram
Enterprise
- Almost unlimited
- Dedicated account manager
- Priority support
- Assisted channels integration
- Branding Free
- Custom billing setup
- Service review call and reports
- Scheduled release management
Free
- AI usage included
- 3 seats
- 3 AI agents
- Botpress Desk
- Botpress Studio + ADK
- Help Center
- Community support
Plus
Popular- AI usage included
- 3 seats
- Unlimited AI agents
- Botpress Desk
- Botpress Studio + ADK
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
- Botpress Desk
- Botpress Studio + ADK
Enterprise
- AI usage included
- Dedicated support
- SLA & security review
- Botpress Desk
- Botpress Studio + ADK
- Custom storage
- Voice channel
LiveAgent vs Botpress FAQ
- Which one is cheaper?
- LiveAgent starts lower at $15/mo, compared to $150/mo for Botpress.
- Can I use either one for free?
- Botpress has a free plan. LiveAgent doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. LiveAgent uses per-seat pricing, while Botpress goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. LiveAgent: LiveAgent undercuts the Zendesk/Intercom crowd pretty aggressively, positioning itself as the budget-to-mid option for teams that want multi-channel support without enterprise-level spend. It's clearly gunning for cost-sensitive SMBs who'd otherwise get priced out of the bigger helpdesk platforms. Botpress: At $150 to start, Botpress is mid-market — not a race-to-the-bottom tool like some no-code chatbot builders, but well below the enterprise-first pricing of players like Intercom or Drift. They're going after technical teams and growth-stage companies who want flexibility without paying six figures.
Still deciding? See the best LiveAgent alternatives or the best Botpress alternatives, ranked with verified pricing.
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