LiveAgent vs Botpress Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| LiveAgent pricing | Botpress pricing | |
|---|---|---|
| Starts at | $19/mo | $150/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Small business
- AI Agents
- Ticketing
- Live chat
- Knowledgebase
- Customer Portal
- Contact forms
- Automation rules
- Integrations
- Multiple language support
Medium business
- AI Agents incl. full setup
- Call center & IVR
- Time Rules
- Reports
- Proactive chat invitations
- Agent ratings
- Sound configuration
- Service levels (SLA)
- SSO
- Custom roles
Large business
Popular- Time tracking & Audit log
- Audit log
- X
- Viber
- Telegram
Enterprise
- Almost unlimited
- Dedicated account manager
- Priority support
- Assisted channels integration
- Branding Free
- Custom billing setup
- Service review call and reports
- Scheduled release management
Free
- 3 seats
- 3 AI agents
- Resolution SLA
- Help Center
- Community support
Plus
Popular- $25 AI usage included
- Unlimited AI agents
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- $150 AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
Enterprise
- Dedicated support
- Uptime SLA
- Security review
- Custom storage
- Voice channel
LiveAgent vs Botpress FAQ
- Which one is cheaper?
- LiveAgent starts lower at $19/mo, compared to $150/mo for Botpress.
- Can I use either one for free?
- Botpress has a free plan. LiveAgent doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. LiveAgent uses per-seat pricing, while Botpress goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. LiveAgent: LiveAgent undercuts the big-name helpdesk players (Zendesk, Freshdesk) at every tier, positioning itself as the budget-to-mid-range pick for SMBs who want live chat, ticketing, and call center features bundled without enterprise pricing. They're clearly chasing cost-conscious teams that find Zendesk's per-agent math painful once headcount grows. Botpress: At $150-750/mo (annualized), Botpress lands in the mid-market — pricier than bare-bones chatbot builders but cheaper than enterprise conversational AI suites. They're clearly chasing teams that have outgrown DIY tools but aren't ready for a six-figure enterprise contract.
Still deciding? See the best LiveAgent alternatives or the best Botpress alternatives, ranked with verified pricing.
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