Lookback vs Maze Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Lookback pricing | Maze pricing | |
|---|---|---|
| Starts at | $24/mo | Custom |
| Number of plans | 4 | 2 |
| Free plan | ||
| Free trial | ||
| Pricing model | hybrid | custom |
Price is one row. To weigh the features too, use our feature comparison template →
Freelance
- 10 sessions
- 1 panel participant included
- Bring your own participants for free
- All core features
- Solo seat
- Unlimited guests
- Chat support
Team
- 100 sessions
- 10 panel participants included
- Bring your own participants for free
- All core features
- 10 collaborators
- Unlimited guests
- Security Self-Assess
- Chat support
Insights Hub
Popular- 300 sessions
- 30 panel participants included
- Bring your own participants for free
- All core features
- 30 collaborators
- Unlimited guests
- Security Assessment Assist
- Priority chat support
Enterprise
- Unlimited sessions
- Custom panel participant allocation
- Bring your own participants for free
- All core features
- Custom seat configuration
- Security Review
- Custom Legal
- SSO
- Invoicing/PO
- Team Training
- Audits
- CSM support
Free
- 1 study / month
- 5 seats
- Essential prototype testing
- Surveys
- Pay-per-use panel credits
Enterprise
- Custom study quantities
- Unlimited seats
- Access to a global panel of 7M+ participants, or bring your own users for free
- All Maze AI features
- Moderated interviews
- AI moderated interviews
- Prototype testing
- Live website testing
- Surveys
- Card sorting and tree testing
- Mobile experience testing
- Audio / video / screen recording
- Automated research analysis and presentation-ready reports
- Enterprise controls and security
- Priority support, dedicated CSM, and research partner access
Lookback vs Maze FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Lookback uses hybrid pricing, while Maze goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Lookback: At under $25/mo for solo users, Lookback undercuts most dedicated user research platforms, but the jump to $148.5 and then $343.5 shows they're not trying to stay budget — they're positioning as a serious research ops tool once you scale past a single freelancer. They're fighting for teams that have outgrown ad hoc Zoom-and-spreadsheet research but aren't ready for enterprise platforms like UserTesting.
Still deciding? See the best Lookback alternatives or the best Maze alternatives, ranked with verified pricing.
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