Maze vs User Interviews Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Maze pricing | User Interviews pricing | |
|---|---|---|
| Starts at | Custom | $36/mo |
| Number of plans | 2 | 3 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | custom | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 1 study / month
- 5 seats
- Essential prototype testing
- Surveys
- Pay-per-use panel credits
Enterprise
- Custom study quantities
- Unlimited seats
- Access to a global panel of 7M+ participants, or bring your own users for free
- All Maze AI features
- Moderated interviews
- AI moderated interviews
- Prototype testing
- Live website testing
- Surveys
- Card sorting and tree testing
- Mobile experience testing
- Audio / video / screen recording
- Automated research analysis and presentation-ready reports
- Enterprise controls and security
- Priority support, dedicated CSM, and research partner access
Pay As You Go
- Access to 7.5 million participants
- Rich targeting & screening
- Scheduling automation
- Incentive distribution
- Quota tracking
- Research tool integrations
- AI insights & analysis
- Unlimited seats
- Project coordinator & live chat support
Essential
Popular- Save 27% per session
- Further discounts for tasks and surveys
- Quota automation
- Re-invite past participants
- Customer success support
Custom
- Best rate guaranteed
- Deep discounts for tasks and surveys
- Negotiable contract terms
- Security review
- Prioritized project support
- Enterprise customer success manager
- Custom onboarding
Maze vs User Interviews FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Maze has a free plan. User Interviews doesn't — you'll need to pay from day one.
- How do they charge?
- Different approach here. Maze uses custom pricing, while User Interviews goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. User Interviews: Sitting in the usage-based middle tier of the research ops space — not a cheap self-serve tool, but not enterprise-only like Gartner-adjacent research platforms either. They're chasing teams that already know research needs to scale but don't want a flat per-seat SaaS bill for tools half their org won't touch.
Still deciding? See the best Maze alternatives or the best User Interviews alternatives, ranked with verified pricing.
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