Olark vs Chatwoot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Standard AI Website Agent
- Answers unlimited visitor questions
- Automatic FAQ & knowledge updates
- Lead capture & qualification
- Proactive engagement
- White glove support and account management
- No token limits, no overages
- One human agent seat included
- Additional human agents — +$29/agent/month
Need even more?
- Regional routing and multiple teams
- Advanced integrations
- Custom workflows
- Custom SLAs
- Legal reviews and side letters
- SSO
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
Olark vs Chatwoot FAQ
- Which one is cheaper?
- Chatwoot is the cheaper option, starting at $19/mo vs $400/mo for Olark.
- Can I use either one for free?
- Chatwoot has a free plan. Olark doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Olark uses flat-rate pricing, while Chatwoot goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Olark: At $400/mo flat for AI chat, Olark is swinging at mid-market buyers who've outgrown cheap live chat tools like Tidio or Crisp but aren't ready for Intercom or Drift pricing. They're not the budget option, but they're positioning the AI plan as a cost-effective alternative to hiring more agents. Chatwoot: Chatwoot is playing the affordable open-source-friendly angle hard — $39/seat Business tier undercuts Intercom and Zendesk significantly, and the free plan for open source projects is a direct community acquisition move. They're not chasing enterprise logos; they're trying to win dev-adjacent teams and scrappy support orgs who'd otherwise self-host.
Keep tabs on both.
We'll monitor pricing changes for Olark and Chatwoot and let you know when something moves.