ProductBoard vs UserGuiding Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

ProductBoard pricing UserGuiding pricing
Starts at Custom $249/mo
Number of plans 2 3
Free plan — —
Free trial —
Pricing model custom hybrid

Price is one row. To weigh the features too, use our feature comparison template →

Business

Custom
  • Full Spark access (insights, skills, automations, integrations)
  • Collaborative AI building
  • Unlimited roadmaps & prioritization
  • 25 Contributors
  • Increased AI credit limits
  • Manual & dynamic customer segments
  • Feedback loop closing
  • Product usage integrations (Amplitude, Mixpanel)
  • Unlimited feedback notes
  • Unlimited teamspaces
  • Shared skills library
  • 2 Product Portals
  • Portal customization
  • Enhanced platform customization

Enterprise

Custom
  • Unlimited Contributors
  • SAML SSO, SCIM provisioning & enhanced data governance
  • Custom roles & permissions
  • Salesforce integration
  • Live onboarding & customer support
  • Full platform customization

Starter

$249/mo
  • Starting from 2,000 MAU ⓘ
  • AI features with Lighthouse AI BETA
  • All In-App Onboarding Experiences
  • Surveys & NPS
  • Analytics Reporting & Segmentation
  • Knowledge Base & Product Updates

Growth

Popular
$499/mo
  • Starting from 2,000 MAU ⓘ
  • No-Code Event Tracking
  • Advanced Analytics Reporting
  • Private Knowledge Base & Product Updates
  • Feature Request & Roadmap
  • Localization & AI-powered Auto-Translate
  • Custom Alerts
  • Session Replay
  • Team Member Role Management

Enterprise

Custom
  • Custom MAU
  • Unlimited Onboarding Experiences
  • Migration Support
  • Security Audit & Compliance
  • Custom Contract & SLA
  • SAML SSO & Team Member Activity Logs

ProductBoard vs UserGuiding FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Neither has a free plan. But UserGuiding offers a free trial.
How do they charge?
Different approach here. ProductBoard uses custom pricing, while UserGuiding goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. ProductBoard: Productboard plays in the premium end of the product management tooling space, sitting above lighter roadmapping tools like Canny or Frill and competing more directly with Aha! for mid-market and enterprise product orgs. Hiding all numbers behind a sales call signals they're optimizing for larger contract sizes, not self-serve land-and-expand. UserGuiding: At $249 entry (annual), they're priced above the budget end of the digital adoption space but well under the enterprise-heavy tools that hide everything behind sales calls. It looks like a play for scaling SaaS teams who want real onboarding tooling without a five-figure contract, with the 30-day money-back guarantee lowering the risk of that jump.

Still deciding? See the best ProductBoard alternatives or the best UserGuiding alternatives, ranked with verified pricing.

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