Syncro vs IT Glue Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Core Plan
- Unlimited Managed Endpoints
- Automated Windows Patch Management
- Custom Alert Profiles
- Automation & Scripting Engine + Script Library
- Policy Inheritance
- Helpdesk & Ticketing
- Estimates, Invoicing & Payments
- Recurring Billing Automation
- Branded Client Portal
- Inventory Management
- Live Chat Agent
- Customizable Reports
- Power BI Reporting Templates
- Splashtop Remote Desktop
- Remote Backgrounding Tools
- Secure File Transfer During Remote Sessions
- Remote Command Prompt & Powershell Access
- Permission-Based API Access
- Pax8 Integration
- Domotz Network Monitoring
- Hudu IT Documentation
- Zapier Workflow Automation
- Mobile App (iOS & Android)
- Credential Management
- Documentation Module
- Knowledge Base
- Community Forum
- 24/5 Live Support
Team Plan
Popular- Unlimited Managed Endpoints
- Automated Windows Patch Management
- Custom Alert Profiles
- Automation & Scripting Engine + Script Library
- Policy Inheritance
- Asset Warranty Tracking
- Network Discovery
- Helpdesk & Ticketing
- Estimates, Invoicing & Payments
- Recurring Billing Automation
- Branded Client Portal
- Inventory Management
- Live Chat Agent
- Customizable Reports
- Power BI Reporting Templates
- Real-Time Ticket Automations
- Real-Time Ticket View Metrics Dashboard
- Entra ID Sync
- Entra ID Actions: Password & MFA Reset, Session Revoke, User Block
- Automated License Billing
- CIS-Aligned M365 Security Baselines
- Security Baseline Detection & Alerts
- Consolidated Security Posture Scoring
- Branded Security Assessment Reports
- Advanced Identity Governance Tools
- Splashtop Remote Desktop
- Remote Backgrounding Tools
- Secure File Transfer During Remote Sessions
- Remote Command Prompt & Powershell Access
- Session Recording
- Permission-Based API Access
- Pax8 Integration
- Domotz Network Monitoring
- Hudu IT Documentation
- Zapier Workflow Automation
- Mobile App (iOS & Android)
- Credential Management
- Documentation Module
- Knowledge Base
- Community Forum
- 24/5 Live Support
Enterprise / Custom
BASIC
- Unlimited organizations
- Unlimited documentation
- Unlimited Lite Users access
- One integration
- One-way PSA/CRM sync
- One-way RMM sync
- GlueConnect
- IT Glue asset template library
- Vault
- Password SafeShare
- Access, audit and version control
- Single sign-on (SSO/SAML)
- IP access control
- OTP generator
- Automated account backup
- Domain & SSL certificate tracking
- Checklists
- Browser extension & mobile app
- Kaseya University
- Workflows
- Cooper Copilot AI
- AI-powered SOP generator
- Just-in-time provisioning for SSO
- IT Glue API Access
- Custom SSL branding
- Runbooks
- Microsoft Cloud Editor
SELECT
- Unlimited organizations
- Unlimited documentation
- Unlimited Lite Users access
- Two integrations
- Two-way PSA/CRM sync
- One-way RMM sync
- GlueConnect
- IT Glue asset template library
- Vault
- Password SafeShare
- Access, audit and version control
- Single sign-on (SSO/SAML)
- IP access control
- OTP generator
- Automated account backup
- Domain & SSL certificate tracking
- Checklists
- Browser extension & mobile app
- Kaseya University
- Workflows
- Cooper Copilot AI
- AI-powered SOP generator
- Just-in-time provisioning for SSO
- IT Glue API Access
- Custom SSL branding
- Runbooks
- Microsoft Cloud Editor
ENTERPRISE
Popular- Unlimited organizations
- Unlimited documentation
- Unlimited Lite Users access
- Unlimited integrations
- Two-way PSA/CRM sync
- One-way RMM sync
- GlueConnect
- IT Glue asset template library
- Vault
- Password SafeShare
- Access, audit and version control
- Single sign-on (SSO/SAML)
- IP access control
- OTP generator
- Automated account backup
- Domain & SSL certificate tracking
- Checklists
- Browser extension & mobile app
- Kaseya University
- Workflows
- Cooper Copilot AI
- AI-powered SOP generator
- Just-in-time provisioning for SSO
- IT Glue API Access
- Custom SSL branding
- Runbooks
- Microsoft Cloud Editor
Syncro vs IT Glue FAQ
- Which one is cheaper?
- IT Glue is the cheaper option, starting at $29/mo vs $159/mo for Syncro.
- Can I use either one for free?
- Neither has a free plan. But Syncro offers a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Syncro: Syncro sits mid-to-premium in the MSP tooling space — pricier than bare-bones ticketing tools but positioned against full PSA/RMM combos like ConnectWise or Atera. They're going after small-to-mid MSPs who want an all-in-one platform and are willing to pay a per-tech premium instead of stitching together separate tools. IT Glue: IT Glue sits mid-to-premium in the documentation-for-MSPs space, and the 36-month lock-in is a signal they're playing for enterprise-style stickiness rather than land-and-expand SaaS norms. They're not competing on flexibility — they're betting that once an MSP's entire client knowledge base lives in the tool, switching cost does the retention work for them.
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