BigCommerce vs Loox Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| BigCommerce | Loox | |
|---|---|---|
| Starts at | $39/mo | $9/mo |
| Number of plans | 4 | 3 |
| Free plan | — | — |
| Free trial | ||
| Pricing model | hybrid | usage-based |
Core
- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
Growth
- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- ShipperHQ shipping rules engine
- Customer groups and segmentation
- Abandoned cart saver
- Persistent cart
- Stored credit cards
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
- 24/7 phone support (included)
Scale
Popular- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- ShipperHQ shipping rules engine
- Customer groups and segmentation
- Abandoned cart saver
- Persistent cart
- Stored credit cards
- Google customer reviews
- Product filtering
- Custom product filtering
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
- 24/7 phone support (included)
Performance
- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- ShipperHQ shipping rules engine
- Customer groups and segmentation
- Abandoned cart saver
- Persistent cart
- Stored credit cards
- Google customer reviews
- Product filtering
- Custom product filtering
- Price Lists
- Advanced promotions management
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
- 24/7 phone support (included)
- Express routing & priority support
- Customer Success Manager
- API support
Beginner
- Review request emails
- Discount for photo reviews
- Multilingual support
- Total orders
- Photo reviews
- Video reviews
- Discount code
- Bonus emails
- Free Reminder emails
- Customize email appearance
- Custom email banners
- Delivery based scheduling
- QR codes & Review links
- Smart visual sorting
- Review highlights
- AI Review Stories
- AI Review Summaries
- Reviews on product bundles
- The Loox Popup
- Carousel
- Happy customers widget
- Star rating widget
- Snippets widget
- Trust Badge
- The Loox Sidebar
- Reply publicly to reviews
- AI review replies
- SEO - rich snippets
- On-site
- Post-purchase
- Post-review
- Fraud Protection
- Meta Shops syndication
- Google Shopping integration
- PushOwl integration
- Aftership
- Weglot
- Klaviyo - send review triggers
- Klaviyo - send review requests
- Omnisend - send review triggers
- Omnisend - send review requests
- Loyalty apps
- Shopify Flow
- Import from other apps
- Import from spreadsheet
- AliExpress scanned reviews
- AliExpress photo selection
- AliExpress products to import
- Rating icon color
- Customize widget font
- Advanced email customization
- Text customization
- Customize widget colors
- Custom questions
- Product grouping
- Remove Loox branding
- Localized widgets
- Localized emails
- Auto-translated reviews
- API access
- Webhooks
- Anti-theft protection
- Allowed-list external domains
Convert
- Smart visual sorting
- Review highlights
- Video reviews
- Google Shopping
- Referrals
- Remove Loox branding
- AI review stories
- Auto-translated reviews
- AI review replies
- Total orders
- Photo reviews
- Discount code
- Bonus emails
- Free Reminder emails
- Customize email appearance
- Custom email banners
- Delivery based scheduling
- QR codes & Review links
- AI Review Stories
- AI Review Summaries
- Reviews on product bundles
- The Loox Popup
- Carousel
- Happy customers widget
- Star rating widget
- Snippets widget
- Trust Badge
- The Loox Sidebar
- Reply publicly to reviews
- SEO - rich snippets
- On-site
- Post-purchase
- Post-review
- Fraud Protection
- Meta Shops syndication
- Google Shopping integration
- PushOwl integration
- Aftership
- Weglot
- Klaviyo - send review triggers
- Klaviyo - send review requests
- Omnisend - send review triggers
- Omnisend - send review requests
- Loyalty apps
- Shopify Flow
- Import from other apps
- Import from spreadsheet
- AliExpress scanned reviews
- AliExpress photo selection
- AliExpress products to import
- Rating icon color
- Customize widget font
- Advanced email customization
- Text customization
- Customize widget colors
- Custom questions
- Product grouping
- Localized widgets
- Localized emails
- API access
- Webhooks
- Anti-theft protection
- Allowed-list external domains
Unlimited
- Unlimited review requests
- Unlimited Referrals
- Unlimited Upsells
- Priority support
- Total orders
- Photo reviews
- Video reviews
- Discount code
- Bonus emails
- Free Reminder emails
- Customize email appearance
- Custom email banners
- Delivery based scheduling
- QR codes & Review links
- Smart visual sorting
- Review highlights
- AI Review Stories
- AI Review Summaries
- Reviews on product bundles
- The Loox Popup
- Carousel
- Happy customers widget
- Star rating widget
- Snippets widget
- Trust Badge
- The Loox Sidebar
- Reply publicly to reviews
- AI review replies
- SEO - rich snippets
- On-site
- Post-purchase
- Post-review
- Fraud Protection
- Meta Shops syndication
- Google Shopping integration
- PushOwl integration
- Aftership
- Weglot
- Klaviyo - send review triggers
- Klaviyo - send review requests
- Omnisend - send review triggers
- Omnisend - send review requests
- Loyalty apps
- Shopify Flow
- Import from other apps
- Import from spreadsheet
- AliExpress scanned reviews
- AliExpress photo selection
- AliExpress products to import
- Rating icon color
- Customize widget font
- Advanced email customization
- Text customization
- Customize widget colors
- Custom questions
- Product grouping
- Remove Loox branding
- Localized widgets
- Localized emails
- Auto-translated reviews
- API access
- Webhooks
- Anti-theft protection
- Allowed-list external domains
BigCommerce vs Loox FAQ
- Which one is cheaper?
- Loox is the cheaper option, starting at $9/mo vs $39/mo for BigCommerce.
- Can I use either one for free?
- Neither has a free plan. But BigCommerce and Loox offer a free trial.
- How do they charge?
- Different approach here. BigCommerce uses hybrid pricing, while Loox goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. BigCommerce: Positioned as the premium enterprise alternative to Shopify, with that $399 Scale tier sitting well above most mid-market competitors. They're clearly going after serious merchants who've outgrown basic platforms and need robust B2B features. Loox: Loox sits in the mid-range of Shopify review apps — not the cheapest (Judge.me has a free tier), but well below enterprise review platforms. They're clearly targeting serious Shopify merchants who've outgrown free tools but aren't ready for a full-blown VoC platform.
Keep tabs on both.
We'll monitor pricing changes for BigCommerce and Loox and let you know when something moves.