BigCommerce vs Loox Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| BigCommerce | Loox | |
|---|---|---|
| Starts at | $29/mo | $49/mo |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | hybrid | flat-rate |
Core
- Up to $30K TTM GMV; plan auto-upgrades to Growth
- Zero fees with Embedded Payment Providers*
- 24/7 chat & email support*
Growth
- Up to $100K TTM GMV; plan auto-upgrades to Scale
- Zero fees with Embedded Payment Providers*
- 24/7 live phone & chat support
Scale
Popular- $33,333/month GMV; (0.9% on GMV above cap)
- Zero fees with Embedded Payment Providers*
- 24/7 live phone & chat support
Performance
- Custom payment terms that fit your volume
- Dedicated Customer Success Manager
- 24/7 live phone & chat support
Beginner
- Review request emails
- Discount for photo reviews
- Multilingual support
Convert
Popular- Video reviews
- Google Shopping
- Referrals
- Remove Loox branding
- Smart visual sorting
- Review highlights
- AI review stories
- Auto-translated reviews
- AI review replies
Unlimited
- Unlimited review requests
- Unlimited Referrals
- Priority support
BigCommerce vs Loox FAQ
- Which one is cheaper?
- BigCommerce starts lower at $29/mo, compared to $49/mo for Loox.
- Can I use either one for free?
- Loox has a free plan. BigCommerce doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. BigCommerce uses hybrid pricing, while Loox goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. BigCommerce: Sitting comfortably mid-market against Shopify and Wix — pricier at entry than Shopify Basic but cheaper than Shopify Plus, and clearly gunning for growing merchants who've outgrown starter platforms but aren't ready for a six-figure enterprise contract. The custom Performance tier is their bid to compete directly with Shopify Plus and Salesforce Commerce Cloud for high-GMV brands. Loox: Loox sits mid-to-premium in the Shopify reviews app category — pricier than bare-bones review widgets but cheaper than full-blown UGC/loyalty suites. They're chasing brands that already treat visual reviews (photos/videos) as a conversion tool, not merchants just wanting star ratings bolted on.
Still deciding? See the best BigCommerce alternatives or the best Loox alternatives, ranked with verified pricing.
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