BigCommerce vs Trustpilot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| BigCommerce | Trustpilot | |
|---|---|---|
| Starts at | $29/mo | $99/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | hybrid | hybrid |
Core
- Up to $30K TTM GMV; plan auto-upgrades to Growth
- Zero fees with Embedded Payment Providers*
- 24/7 chat & email support*
Growth
- Up to $100K TTM GMV; plan auto-upgrades to Scale
- Zero fees with Embedded Payment Providers*
- 24/7 live phone & chat support
Scale
Popular- $33,333/month GMV; (0.9% on GMV above cap)
- Zero fees with Embedded Payment Providers*
- 24/7 live phone & chat support
Performance
- Custom payment terms that fit your volume
- Dedicated Customer Success Manager
- 24/7 live phone & chat support
Starter
- 100 review invitations per month
- 2 widgets to collect reviews and showcase trust
- 1 user
- 1 domain
- eCommerce integrations
- Power your ads with Trustpilot marketing assets
Plus
- 300 review invitations per month
- 10 widgets to collect reviews and showcase TrustScore
- 3 users
- Up to 3 domains*
- All integrations
- Power your ads with Trustpilot marketing assets
- Match your public profile to your brand
Premium
Popular- 1000 review invitations per month
- 21 widgets to showcase TrustScore & testimonials
- 10 users
- Unlimited domains*
- All integrations
- Power your ads with Trustpilot marketing assets
- Match your public profile to your brand
- Dedicated Customer Success Manager
- More dashboards with richer data, insights and trends
Enterprise
- Unlimited review invitations
- 22 widgets to showcase TrustScore & testimonials
- 1000 users
- Unlimited domains*
- All integrations
- Power your ads with Trustpilot marketing assets
- Match your public profile to your brand
- Dedicated Customer Success Manager
- More dashboards with richer data, insights and trends
- Tools for optimized invitations and actionable insights
BigCommerce vs Trustpilot FAQ
- Which one is cheaper?
- BigCommerce starts lower at $29/mo, compared to $99/mo for Trustpilot.
- Can I use either one for free?
- Trustpilot has a free plan. BigCommerce doesn't — though they do offer a free trial.
- How do they charge?
- Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. BigCommerce: Sitting comfortably mid-market against Shopify and Wix — pricier at entry than Shopify Basic but cheaper than Shopify Plus, and clearly gunning for growing merchants who've outgrown starter platforms but aren't ready for a six-figure enterprise contract. The custom Performance tier is their bid to compete directly with Shopify Plus and Salesforce Commerce Cloud for high-GMV brands. Trustpilot: At $99-799/mo before you even hit Enterprise, Trustpilot sits toward the premium end of the reviews-and-reputation category, especially with a 12-month contract locked in upfront. They're clearly not chasing budget-conscious small shops long-term — the Starter tier is a low-cost trial-by-another-name to get businesses hooked before graduating them into much higher-margin plans.
Still deciding? See the best BigCommerce alternatives or the best Trustpilot alternatives, ranked with verified pricing.
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