Capsule vs Microsoft Dynamics 365 Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Capsule | Microsoft Dynamics 365 | |
|---|---|---|
| Starts at | $18/mo | $65/mo |
| Number of plans | 5 | 5 |
| Free plan | ||
| Free trial | ||
| Pricing model | per-seat | per-seat |
Free
- 250 Contacts
- 5 custom fields
- 1 Sales Pipeline
- Custom Sales Milestones
- Custom Task Categories
- Advanced Mail Connection
Starter
- 30,000 Contacts
- Email Templates
- Shared Mailbox
- Basic Reporting
- Premium Integrations
- Goals
- AI Pipeline Generator
- Custom Activity Types
Growth
Popular- 60,000 Contacts
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Multiple Sales Pipelines
- Multiple Project Boards
- Project Management
- Team & Access Controls
- AI Business Enrichment
- AI Summaries
- AI Contact Enrichment
- AI Meeting Prep
Advanced
- 120,000 Contacts
- 50 project boards
- 50 sales pipelines
Ultimate
Dynamics 365 Sales free trial
Dynamics 365 Sales Professional
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
Dynamics 365 Sales Enterprise Edition
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Custom apps
- Advanced sales force automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Copilot capabilities in Outlook
- Copilot capabilities in Microsoft Teams
Dynamics 365 Sales Premium
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Custom apps
- Advanced sales force automation
- Conversation intelligence
- Sales engagement
- Advanced sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Copilot capabilities in Outlook
- Copilot capabilities in Microsoft Teams
- Copilot Credits to run pre-built and custom agents
Microsoft Relationship Sales
- Conversation intelligence
- Sales engagement
- LinkedIn Sales Navigator
- Requires a 10-seat minimum
- Contact a Dynamics 365 sales specialist for pricing information
Capsule vs Microsoft Dynamics 365 FAQ
- Which one is cheaper?
- Capsule starts lower at $18/mo, compared to $65/mo for Microsoft Dynamics 365.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Capsule: At $18–$54/seat/mo, Capsule sits in the budget-to-mid-market range — cheaper than Salesforce or HubSpot's paid tiers, but competing directly with tools like Pipedrive and Zoho CRM for cost-conscious SMBs who want something cleaner than a spreadsheet without enterprise complexity. They're not trying to win on features; they're winning on simplicity and price. Microsoft Dynamics 365: This sits mid-to-premium against Salesforce and HubSpot — cheaper than Salesforce's top-end Enterprise/Unlimited tiers but pricier than HubSpot's equivalent mid-tier. Microsoft's real edge is bundling with the Microsoft 365/Teams ecosystem, so they're really going after enterprises already locked into Azure and Office who don't want to stitch together a separate CRM stack.
Keep tabs on both.
We'll monitor pricing changes for Capsule and Microsoft Dynamics 365 and let you know when something moves.