Capsule vs Freshsales Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Capsule | Freshsales | |
|---|---|---|
| Starts at | $18/mo | $9/mo |
| Number of plans | 5 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | per-seat |
Free
- 250 Contacts
- 5 custom fields
- 1 Sales Pipeline
- Custom Sales Milestones
Starter
- 30,000 Contacts
- Email Templates
- Shared Mailbox
- Basic Reporting
- Premium Integrations
- Goals
Growth
Popular- 60,000 Contacts
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Multiple Sales Pipelines
- Multiple Project Boards
- Project Management
- Team & Access Controls
Advanced
- 120,000 Contacts
- 50 project boards
- 50 sales pipelines
Ultimate
Growth
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- Basic workflows
- Branded documents
- Freddy AI Agent
Pro
- Contact scoring
- Deal insights
- Custom sales activities
- Custom fields
- Territory management
- Sales sequences
- Branded documents
- Freddy AI Agent
Enterprise
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- Audit logs
- Branded documents
- Freddy AI Agent
Capsule vs Freshsales FAQ
- Which one is cheaper?
- Freshsales is the cheaper option, starting at $9/mo vs $18/mo for Capsule.
- Can I use either one for free?
- Capsule has a free plan. Freshsales doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Freshsales: Freshsales lands in the low-to-mid range of the CRM market, undercutting Salesforce and HubSpot's higher tiers while still asking a real premium once you factor in mandatory AI add-ons. They're clearly courting small-to-midsize teams who want CRM basics cheap but will pay more as needs grow — not enterprises shopping on feature depth alone.
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