Crisp vs Botpress Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- Website chat widget
- 2 seats included
- No AI credits included
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
- Shared email inbox
- 4 seats included
- Around 90 automated conversations
- $ 5 included AI credits
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
- Customer data management
- 10 seats included
- Around 450 automated conversations
- $ 25 included AI credits
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
Popular- AI-First Support Suite
- 20+ seats (and more)
- Around 1350 automated conversations
- $ 75 included AI credits
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
Free
- 3 seats
- 3 AI agents
- Resolution SLA
- Help Center
- Community support
Plus
Popular- $25 AI usage included
- Unlimited AI agents
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- $150 AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
Enterprise
- Dedicated support
- Uptime SLA
- Security review
- Custom storage
- Voice channel
Crisp vs Botpress FAQ
- Which one is cheaper?
- Crisp starts lower at $45/mo, compared to $150/mo for Botpress.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Crisp uses flat-rate pricing, while Botpress goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Crisp: Crisp sits firmly in the budget-to-mid-market range compared to Intercom or Drift, whose per-seat models can balloon fast for growing teams. They're clearly courting small businesses and startups that want unlimited agents without watching a seat counter, positioning flat-rate pricing as the antidote to per-seat anxiety. Botpress: At $150-750/mo, Botpress sits mid-to-premium in the conversational AI space, priced well above bare-bones chatbot builders but below heavyweight enterprise platforms with dedicated CSMs. The lack of a free trial and hidden non-annual pricing suggests they're optimizing for committed buyers who've already done their homework, not casual shoppers comparing options.
Still deciding? See the best Crisp alternatives or the best Botpress alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Crisp and Botpress and let you know when something moves. See how competitor pricing monitoring works.