Freshservice vs Landbot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Freshservice | Landbot | |
|---|---|---|
| Starts at | $19/mo | $45/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | hybrid |
Starter
- Knowledge management
- Task management
- Support portal
- Omnichannel support
Growth
- Service catalog
- SLA management
- On-call management
- Cloud management
Pro
- Problem management
- Change management
- Major incident management
- Workload management
- Release management
- Employee journeys
- Freddy AI Copilot
Enterprise
- Sandbox
- Audit logs
- Freddy AI Agent (Classic)
- Freddy AI Insights
- Freddy AI Copilot
Sandbox
- Basic Flow Operations - Variables
- Limited Integrations - Zapier, Slack, Sendgrid & Google Analytics
- Basic Power-ups - Human Takeover, Bricks, Goals & Custom code
- Team Inbox
Starter
- Landbot AI - AI Agents
- Upgraded Flow Operations - Conditional logic, A/B tests, & more
- Custom Code CSS/JS
- Basic Integrations - Mailchimp, Segment & others
- Basic Power-ups - File uploads & more
Pro
Popular- Landbot AI - AI Assistants
- Advanced Flow Operations - Formulas, Lead scoring & more
- Essential Integrations - HubSpot, Airtable, Webhooks & more
- Advanced Power-ups - Dynamic Data, Custom branding & more
- Live Chat Support
Business
- Bot Management Services 3 hours/mo
- Landbot AI - AI Agents
- Priority Customer Support
- Dedicated Success Manager
- Documentation review - InfoSec, Legal & more
Freshservice vs Landbot FAQ
- Which one is cheaper?
- Freshservice starts lower at $19/mo, compared to $45/mo for Landbot.
- Can I use either one for free?
- Landbot has a free plan. Freshservice doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Freshservice uses per-seat pricing, while Landbot goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Freshservice: Freshservice sits in the mid-market sweet spot — cheaper than ServiceNow by a mile, but priced above Zoho Desk and basic helpdesks. They're clearly gunning for IT teams at mid-size companies who find Jira Service Management too dev-centric and ServiceNow too heavy. Landbot: Landbot sits in the mid-market of no-code chatbot builders — more expensive than bare-bones tools like Tidio but cheaper than enterprise conversational AI platforms. They're clearly targeting growth-stage companies and ops teams who want WhatsApp automation without a custom dev build, a niche where few competitors have clean pricing.
Still deciding? See the best Freshservice alternatives or the best Landbot alternatives, ranked with verified pricing.
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