LiveChat vs Botpress Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| LiveChat | Botpress | |
|---|---|---|
| Starts at | $25/mo | $150/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign
- 60-day chat history
- Basic widget customization
- 24/7/365 Support
- 1 user
Team
- Text Intelligence
- Track up to 400 visitors
- Unlimited campaigns
- Unlimited chat history
- Full widget customization
- Basic reporting
- Unlimited users
Business
Popular- Text Intelligence
- Track up to 1000 visitors
- Work scheduler
- Staffing prediction
- On-demand reporting
- Advanced reporting
- Agent performance
- SMS and Apple Messages for Business
Enterprise
- Text Intelligence
- Customize tracking limit
- Support from Product Expert
- Dedicated onboarding
- White label chat widget
- Software engineer support
- Single Sign-on (SSO)
- HIPAA Compliance
- Alternative payment terms
- Professional services
- Service level agreements (SLAs)
Free
- 3 seats
- 3 AI agents
- Resolution SLA
- Help Center
- Community support
Plus
Popular- $25 AI usage included
- Unlimited AI agents
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- $150 AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
Enterprise
- Dedicated support
- Uptime SLA
- Security review
- Custom storage
- Voice channel
LiveChat vs Botpress FAQ
- Which one is cheaper?
- LiveChat starts lower at $25/mo, compared to $150/mo for Botpress.
- Can I use either one for free?
- Botpress has a free plan. LiveChat doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. LiveChat uses per-seat pricing, while Botpress goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. LiveChat: LiveChat sits mid-to-premium in the live chat category — it's pricier than scrappy alternatives like Tawk.to (which is free) or Crisp's entry tier, but it's positioned as the more polished, sales-ops-friendly option for teams that treat chat as a revenue channel, not just support. They're chasing mid-market teams who've outgrown free tools but aren't ready for a full helpdesk suite like Zendesk or Intercom. Botpress: At $150-750/mo (annualized), Botpress lands in the mid-market — pricier than bare-bones chatbot builders but cheaper than enterprise conversational AI suites. They're clearly chasing teams that have outgrown DIY tools but aren't ready for a six-figure enterprise contract.
Still deciding? See the best LiveChat alternatives or the best Botpress alternatives, ranked with verified pricing.
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