LiveChat vs Botpress Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Starter
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign
- 60-day chat history
- Basic widget customization
- 24/7/365 Support
- 1 user
Team
- Text Intelligence
- Track up to 400 visitors
- Unlimited campaigns
- Unlimited chat history
- Full widget customization
- Basic reporting
- Unlimited users
Business
Popular- Text Intelligence
- Track up to 1000 visitors
- Work scheduler
- Staffing prediction
- On-demand reporting
- Advanced reporting
- Agent performance
- SMS and Apple Messages for Business
Enterprise
- Text Intelligence
- Customize tracking limit
- Support from Product Expert
- Dedicated onboarding
- White label chat widget
- Software engineer support
- Single Sign-on (SSO)
- HIPAA Compliance
- Alternative payment terms
- Professional services
- Service level agreements (SLAs)
Free
- 3 seats
- 3 AI agents
- Resolution SLA
- Help Center
- Community support
Plus
Popular- $25 AI usage included
- Unlimited AI agents
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- $150 AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
Enterprise
- Dedicated support
- Uptime SLA
- Security review
- Custom storage
- Voice channel
LiveChat vs Botpress FAQ
- Which one is cheaper?
- LiveChat starts lower at $25/mo, compared to $150/mo for Botpress.
- Can I use either one for free?
- Botpress has a free plan. LiveChat doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. LiveChat uses per-seat pricing, while Botpress goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. LiveChat: LiveChat sits mid-pack — pricier than bare-bones widgets like Tawk.to (free) or Crisp's cheap tiers, but cheaper than full helpdesk suites like Intercom or Zendesk once you factor in per-seat costs at scale. They're clearly courting mid-market support teams who've outgrown free tools but aren't ready for enterprise CX platforms. Botpress: At $150-750/mo, Botpress sits mid-to-premium in the conversational AI space, priced well above bare-bones chatbot builders but below heavyweight enterprise platforms with dedicated CSMs. The lack of a free trial and hidden non-annual pricing suggests they're optimizing for committed buyers who've already done their homework, not casual shoppers comparing options.
Still deciding? See the best LiveChat alternatives or the best Botpress alternatives, ranked with verified pricing.
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