LiveChat vs Chatwoot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| LiveChat | Chatwoot | |
|---|---|---|
| Starts at | $25/mo | $19/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign
- 60-day chat history
- Basic widget customization
- 24/7/365 Support
- 1 user
Team
- Text Intelligence
- Track up to 400 visitors
- Unlimited campaigns
- Unlimited chat history
- Full widget customization
- Basic reporting
- Unlimited users
Business
Popular- Text Intelligence
- Track up to 1000 visitors
- Work scheduler
- Staffing prediction
- On-demand reporting
- Advanced reporting
- Agent performance
- SMS and Apple Messages for Business
Enterprise
- Text Intelligence
- Customize tracking limit
- Support from Product Expert
- Dedicated onboarding
- White label chat widget
- Software engineer support
- Single Sign-on (SSO)
- HIPAA Compliance
- Alternative payment terms
- Professional services
- Service level agreements (SLAs)
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
LiveChat vs Chatwoot FAQ
- Which one is cheaper?
- Chatwoot is the cheaper option, starting at $19/mo vs $25/mo for LiveChat.
- Can I use either one for free?
- Chatwoot has a free plan. LiveChat doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. LiveChat: LiveChat sits mid-to-premium in the live chat category — it's pricier than scrappy alternatives like Tawk.to (which is free) or Crisp's entry tier, but it's positioned as the more polished, sales-ops-friendly option for teams that treat chat as a revenue channel, not just support. They're chasing mid-market teams who've outgrown free tools but aren't ready for a full helpdesk suite like Zendesk or Intercom.
Still deciding? See the best LiveChat alternatives or the best Chatwoot alternatives, ranked with verified pricing.
Stop checking your competitors manually.
Outmano watches your competitors' prices and features for you. See how competitor pricing monitoring works.
Try Outmano free »
14-day free trial