Nutshell vs Capsule Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
FOUNDATION
- 10 AI outcomes
- Unlimited contacts & storage
- Email & calendar sync
- AI Chatbot
- Form builder & landing pages
- AI Agent Marketplace
GROWTH
- 20 AI outcomes
- Activity reports
- Sales quotas
- Lead assignment rules
- Custom stage goals
- Hot leads
PRO
Popular- 40 AI outcomes
- 5 custom pipelines
- Advanced reporting
- Sales automation
- AI lead recaps & next steps
- Meeting scheduler
BUSINESS
- 100 AI outcomes
- 10 custom pipelines
- Advanced meeting scheduler
- Audit log & changelog
- Send email templates from Gmail & Outlook
- Additional teams & territories
Enterprise
- 150 AI outcomes
- Unlimited pipelines
- Unlimited custom fields
- Enterprise SSO
- SQL data access
- Phone support
Free
- 250 Contacts
- 5 custom fields
- 1 Sales Pipeline
- Custom Sales Milestones
- Custom Task Categories
- Advanced Mail Connection
Starter
- 30,000 Contacts
- Email Templates
- Shared Mailbox
- Basic Reporting
- Premium Integrations
- Goals
- AI Pipeline Generator
- Custom Activity Types
Growth
Popular- 60,000 Contacts
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Multiple Sales Pipelines
- Multiple Project Boards
- Project Management
- Team & Access Controls
- AI Business Enrichment
- AI Summaries
- AI Contact Enrichment
- AI Meeting Prep
Advanced
- 120,000 Contacts
- 50 project boards
- 50 sales pipelines
Ultimate
Nutshell vs Capsule FAQ
- Which one is cheaper?
- Nutshell starts lower at $13/mo, compared to $18/mo for Capsule.
- Can I use either one for free?
- Capsule has a free plan. Nutshell doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Nutshell: Nutshell is playing the affordable-but-not-bare-bones angle — undercutting HubSpot and Salesforce significantly while bundling in webchat, AI chatbot, email marketing, and landing pages that competitors charge extra for. They're going after SMBs who feel nickel-and-dimed by the big platforms but want more than a stripped-down tool like Pipedrive's entry tier. Capsule: At $18–$54/seat/mo, Capsule sits in the budget-to-mid-market range — cheaper than Salesforce or HubSpot's paid tiers, but competing directly with tools like Pipedrive and Zoho CRM for cost-conscious SMBs who want something cleaner than a spreadsheet without enterprise complexity. They're not trying to win on features; they're winning on simplicity and price.
Keep tabs on both.
We'll monitor pricing changes for Nutshell and Capsule and let you know when something moves.