SugarCRM vs Capsule Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| SugarCRM pricing | Capsule pricing | |
|---|---|---|
| Starts at | $59/mo | $18/mo |
| Number of plans | 3 | 5 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Standard
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- Business process management
- Reporting & analytics
- Mobility
- Basic support
- *Mail & calendar integration
Advanced
Popular- Mail & calendar integration
- Case management
- Bug tracking
- Standard support
- *Sugar Intelligence
- *Sugar Predict
- *Smart Guides
Premier
- Geo mapping
- Discover
- 2x file managed storage
- 2x data managed storage
- Enhanced support
- LinkedIn connector
Free
- 250 Contacts
- 5 custom fields
- 1 Sales Pipeline
- Custom Sales Milestones
Starter
- 30,000 Contacts
- Email Templates
- Shared Mailbox
- Basic Reporting
- Premium Integrations
- Goals
- AI Pipeline Generator
Growth
Popular- 60,000 Contacts
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Multiple Sales Pipelines
- Multiple Project Boards
- Email Sync
- Team & Access Controls
- AI Business Enrichment
- AI Summaries
- AI Contact Enrichment
- AI Meeting Prep (beta)
Advanced
- 120,000 Contacts
- 50 project boards
- 50 sales pipelines
Ultimate
SugarCRM vs Capsule FAQ
- Which one is cheaper?
- Capsule is the cheaper option, starting at $18/mo vs $59/mo for SugarCRM.
- Can I use either one for free?
- Capsule has a free plan. SugarCRM doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. SugarCRM: SugarCRM sits mid-market — pricier than entry-level CRMs like Pipedrive but cheaper than Salesforce's enterprise tiers, aiming at growing sales teams that have outgrown spreadsheets but aren't ready for Salesforce's complexity or cost. That 15-seat floor signals they're not chasing solopreneurs or tiny startups. Capsule: Capsule sits in the budget-to-mid-tier lane of the CRM market — cheaper than HubSpot or Salesforce by a wide margin, but priced a notch above bare-bones tools like Streak. It's clearly courting small businesses who want CRM basics without enterprise bloat or enterprise price tags.
Still deciding? See the best SugarCRM alternatives or the best Capsule alternatives, ranked with verified pricing.
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