SugarCRM vs Capsule Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

SugarCRM Capsule
Starts at $59/mo $18/mo
Number of plans 3 5
Free plan
Free trial
Pricing model per-seat per-seat

Standard

$59/mo
  • Accounts & contact management
  • Lead & opportunity management
  • Quote management
  • Activity management
  • Pipeline management
  • Business process management
  • Reporting & analytics
  • Mobility
  • Basic support

Advanced

Popular
$85/mo
  • Mail & calendar integration
  • Case management
  • Bug tracking
  • Standard support

Premier

$135/mo
  • Geo mapping
  • Discover
  • 2x file managed storage
  • 2x data managed storage
  • Enhanced support
  • LinkedIn connector

Free

$0/mo
  • 250 Contacts
  • 5 custom fields
  • 1 Sales Pipeline
  • Custom Sales Milestones

Starter

$18/mo
  • 30,000 Contacts
  • Email Templates
  • Shared Mailbox
  • Basic Reporting
  • Premium Integrations
  • Goals

Growth

Popular
$36/mo
  • 60,000 Contacts
  • Workflow Automations
  • Advanced Sales Reporting
  • Reporting Dashboards
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project Management
  • Team & Access Controls

Advanced

$54/mo
  • 120,000 Contacts
  • 50 project boards
  • 50 sales pipelines

Ultimate

Custom

SugarCRM vs Capsule FAQ

Which one is cheaper?
Capsule is the cheaper option, starting at $18/mo vs $59/mo for SugarCRM.
Can I use either one for free?
Capsule has a free plan. SugarCRM doesn't — you'll need to pay from day one.
How do they charge?
Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. SugarCRM: With a $59 floor and a 15-seat minimum, SugarCRM lands mid-to-upper market compared to Pipedrive or HubSpot's entry tiers — it's not fighting for solo users or small startups, it's courting established sales teams already committed to a real CRM budget. No free trial or free plan reinforces that they're chasing considered, higher-commitment buyers over self-serve signups.

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