JumpCloud Pricing (2026)

Fully custom per-seat pricing across all three tiers, with the à la carte menu revealing the real unit economics — you're paying per user per month for specific capability bundles like Device Management ($9/user/mo) or SSO ($11/user/mo). The value metric is clearly the user seat, but JumpCloud lets buyers mix-and-match modules or go all-in on a platform tier depending on how broad their needs are.

3 plans custom Free trial
Platform Essentials
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Platform
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Platform Prime
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Verified Jul 26, 2026 Official pricing page
Screenshot of JumpCloud's pricing page showing its plans and prices
Their pricing page, captured Jul 26, 2026

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Platform Essentials

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  • Agentic IAM Lifecycle Management
  • Cloud Directory
  • Multi-Factor Authentication (MFA)
  • Single Sign-On (SSO)
  • User Lifecycle Management
  • Password Management
  • Directory Insights
  • Passwordless Authentication (JumpCloud Go™)
  • MDM/Device Management
  • System Insights™
  • Patch Management
  • Software Management
  • Remote Access™
  • Device Monitoring & Alerting
  • External Identity Federation

Platform

Contact Sales
  • Agentic IAM Lifecycle Management
  • Cloud Directory
  • Multi-Factor Authentication (MFA)
  • MDM/Device Management
  • System Insights™
  • Patch Management
  • Software Management
  • Remote Access™
  • Device Monitoring & Alerting
  • External Identity Federation
  • Identity Management for Devices

Platform Prime

Contact Sales
  • Agentic IAM Lifecycle Management
  • Cloud Directory
  • Multi-Factor Authentication (MFA)
  • Single Sign-On (SSO)
  • User Lifecycle Management
  • Password Management
  • Directory Insights
  • Passwordless Authentication (JumpCloud Go™)
  • Cloud LDAP
  • Cloud RADIUS
  • Conditional Access / Zero Trust
  • Access Requests
  • MDM/Device Management
  • System Insights™
  • Patch Management
  • Software Management
  • Remote Access™
  • Device Monitoring & Alerting
  • External Identity Federation
  • Identity Management for Devices
  • Asset Management
  • SaaS Discovery
  • SaaS License Management
  • SaaS Access Control
  • SaaS Insights
  • Premium JumpCloud Support

AI Pricing Analysis

Pricing Model

Fully custom per-seat pricing across all three tiers, with the à la carte menu revealing the real unit economics — you're paying per user per month for specific capability bundles like Device Management ($9/user/mo) or SSO ($11/user/mo). The value metric is clearly the user seat, but JumpCloud lets buyers mix-and-match modules or go all-in on a platform tier depending on how broad their needs are.

Tier Strategy

Platform Essentials is capped at 300 users, which is a hard ceiling that forces growing SMBs to upgrade to Platform — that cap is the primary upgrade trigger, not feature gaps. Platform Prime likely targets enterprises needing advanced compliance, automation, or support SLAs, though without published prices it's hard to know exactly what flips the switch.

Competitive Positioning

À la carte SSO at $11/user/mo puts them in direct competition with Okta and Azure AD, but JumpCloud's pitch is consolidation — replace multiple point solutions with one platform. They're positioning as the scrappy alternative to Microsoft's identity stack for mid-market IT teams who don't want to pay enterprise prices or manage that complexity.

Growth Lever

The 300-user hard cap on Essentials is the most obvious forcing function, but the real expansion engine is the à la carte model — teams start with Device Management and gradually layer in SSO or Identity, ratcheting up per-user spend without a formal tier upgrade. Annual billing at 18% off is a decent retention hook but not a strong enough discount to be a primary growth driver.

JumpCloud Pricing FAQ

How much does JumpCloud cost?
Pricing is custom — you'll need to talk to their sales team for a quote.
Is there a free plan?
No free plan. But there is a free trial, so you can test it out before paying.
Can I try it before paying?
Yes — there's a free trial that lasts 30 days. You don't need a credit card to start.
How does the pricing work?
Fully custom per-seat pricing across all three tiers, with the à la carte menu revealing the real unit economics — you're paying per user per month for specific capability bundles like Device Management ($9/user/mo) or SSO ($11/user/mo). The value metric is clearly the user seat, but JumpCloud lets buyers mix-and-match modules or go all-in on a platform tier depending on how broad their needs are.
Is there a discount for annual billing?
Save up to 18% with annual billing.
Which plan makes sense for me?
Platform Essentials is capped at 300 users, which is a hard ceiling that forces growing SMBs to upgrade to Platform — that cap is the primary upgrade trigger, not feature gaps. Platform Prime likely targets enterprises needing advanced compliance, automation, or support SLAs, though without published prices it's hard to know exactly what flips the switch.

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Comparing JumpCloud to something specific? Try JumpCloud vs Auth0, JumpCloud vs Clerk, or JumpCloud vs Descope.

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