JumpCloud Pricing (2026)
It's per-user monthly, but split into two buying motions: à la carte products (Device Management, SSO, Device Identity Management) you can price out yourself starting at $11-15/user, and bundled Platform tiers that hide pricing behind a sales call. You're basically paying per managed identity, and the more of the directory/device/access stack you consolidate under JumpCloud, the more it pushes you toward the custom-quote bundles.
- Device Management
- $11/mo
- SSO
- $13/mo
- Device Identity Management
- $15/mo
- Platform Essentials
- Contact Sales
- Platform
- Contact Sales
- Platform Prime
- Contact Sales
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Device Management
SSO
Device Identity Management
Platform Essentials
- Agentic IAM Lifecycle Management
- Cloud Directory
- Multi-Factor Authentication (MFA)
- Single Sign-On (SSO)
- User Lifecycle Management
- Password Management
- Directory Insights
- Passwordless Authentication (JumpCloud Go™)
- Cloud LDAP
- Cloud RADIUS
- MDM/Device Management
- System Insights™
- Patch Management
- Software Management
- Remote Access™
- Device Monitoring & Alerting
- External Identity Federation
Platform
- Agentic IAM Lifecycle Management
- Cloud Directory
- Multi-Factor Authentication (MFA)
- Directory Insights
Platform Prime
- Agentic IAM Lifecycle Management
- Cloud Directory
- Multi-Factor Authentication (MFA)
- Directory Insights
- Premium JumpCloud Support
Does JumpCloud have a free plan?
No. There's no free-forever plan. There is a free trial that lasts 30 days, and paid plans start at $11/mo.
Want free? Auth0, Clerk, and Descope have free plans: see all JumpCloud alternatives →
AI Pricing Analysis
Pricing Model
It's per-user monthly, but split into two buying motions: à la carte products (Device Management, SSO, Device Identity Management) you can price out yourself starting at $11-15/user, and bundled Platform tiers that hide pricing behind a sales call. You're basically paying per managed identity, and the more of the directory/device/access stack you consolidate under JumpCloud, the more it pushes you toward the custom-quote bundles.
Tier Strategy
The à la carte tiers are for teams that only need one piece — say, just SSO or just device management — and want to avoid paying for a full platform they won't use. Platform Essentials, Platform, and Platform Prime are built for orgs consolidating identity, device, and access management into one vendor, and the upgrade trigger is usually when IT gets tired of stitching together point solutions (or licenses) and wants unified policies, MDM, and conditional access under one roof.
Competitive Positioning
JumpCloud sits mid-market against Okta and Microsoft Entra — cheaper and more flexible than Okta's identity-first pricing, but positioned as a full directory replacement rather than just an SSO layer. They're chasing IT teams at SMBs and mid-size companies who want an all-in-one alternative to Active Directory plus a patchwork of point tools, not enterprises who'll pay Okta/Ping premiums for deep integrations.
Growth Lever
The real lever is bundling: once you're paying for SSO or Device Management standalone, the pitch to move into Platform Essentials or Platform is that you're already paying near-bundle prices for one piece, so why not get MDM, identity governance, and conditional access rolled in. Seat count matters too, but the bigger expansion driver is feature convergence — pushing single-product customers into the full platform once they need more than one capability.
Want the strategist's read on the live page? Read the AI teardown of JumpCloud's pricing page →
JumpCloud Pricing FAQ
- How much does JumpCloud cost?
- Paid plans start at $11/mo, going up to $15/mo for larger teams. There's also an Enterprise tier with custom pricing.
- Is there a free plan?
- No free plan. But there is a free trial, so you can test it out before paying.
- Can I try it before paying?
- Yes — there's a free trial that lasts 30 days.
- How does the pricing work?
- It's per-user monthly, but split into two buying motions: à la carte products (Device Management, SSO, Device Identity Management) you can price out yourself starting at $11-15/user, and bundled Platform tiers that hide pricing behind a sales call. You're basically paying per managed identity, and the more of the directory/device/access stack you consolidate under JumpCloud, the more it pushes you toward the custom-quote bundles.
- Is there a discount for annual billing?
- Yes — you save up to 18% if you pay annually instead of month-to-month. They also mention: "Save up to 18% with annual billing."
- Which plan makes sense for me?
- The à la carte tiers are for teams that only need one piece — say, just SSO or just device management — and want to avoid paying for a full platform they won't use. Platform Essentials, Platform, and Platform Prime are built for orgs consolidating identity, device, and access management into one vendor, and the upgrade trigger is usually when IT gets tired of stitching together point solutions (or licenses) and wants unified policies, MDM, and conditional access under one roof.
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Comparing JumpCloud to something specific? Try JumpCloud vs Auth0, JumpCloud vs Clerk, or JumpCloud vs Descope. Or see the best JumpCloud alternatives, ranked.
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