Bigin by Zoho CRM vs Capsule Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Bigin by Zoho CRM pricing | Capsule pricing | |
|---|---|---|
| Starts at | $9/mo | $18/mo |
| Number of plans | 4 | 5 |
| Free plan | ||
| Free trial | ||
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Single Pipeline
- 500 Records
- Contacts, Products & Activities Management
- Automations (3)
- Built-in Phone
- Third-party Phone Integration
- Standard Dashboard - Charts & KPIs
- Developer APIs
- Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms Integration
- Apps for iOS, iPadOS, Android and macOS
- Booking and appointment scheduling (1)
- No-code form for contacts & pipelines
- Business Card Scanner
- MCP (Model Context Protocol) support
Express
- Team Pipelines (3)
- 50,000 Records
- Email & WhatsApp Business Integration
- Automations (30)
- Mass emails with email insights
- Customizable dashboards with charts and KPIs
- 10 custom fields/module
- Zoho Books, Zoho Invoice and Zoho Meeting Integration
- Google Workspace, Microsoft Outlook, Teams, Zoom Meeting, Mailchimp and X integration
- Facebook, Instagram, LinkedIn, Tik Tok Leads Ads Integration
- Booking and appointment scheduling (1)
- Streamlined document signing and management with Zoho Sign
- QuickBooks integration
- Payment Links
Premier
Popular- Team Pipelines (5)
- 100,000 Records
- Advanced field types
- Advanced Automation (50)
- Stage Transition Rules
- Global selling with multiple currencies
- Customizable Dashboards - Target Meter
- 25 custom fields per module
- Cleanup Duplicates
- Booking and appointment scheduling (1)
- Data enrichment
- Writing Assistant
- Record Summary
- Email Reply Assistant
- CrossSell Genie
- Churn Analyzer
- 1000 AI credits/month
Bigin 360
- Team Pipelines (15)
- 1 Million Records
- Email-In pre-installed with 5 aliases
- Advanced Automation Rules (100)
- File Cabinet pre-installed with 5 GB storage
- 50 custom fields/module
- 1000 mass mails/day
- Highest limits for features
- Booking and appointment scheduling (100)
- 3000 AI credits/month
Free
- 250 Contacts
- 5 custom fields
- 1 Sales Pipeline
- Custom Sales Milestones
Starter
- 30,000 Contacts
- Email Templates
- Shared Mailbox
- Basic Reporting
- Premium Integrations
- Goals
- AI Pipeline Generator
Growth
Popular- 60,000 Contacts
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Multiple Sales Pipelines
- Multiple Project Boards
- Email Sync
- Team & Access Controls
- AI Business Enrichment
- AI Summaries
- AI Contact Enrichment
- AI Meeting Prep (beta)
Advanced
- 120,000 Contacts
- 50 project boards
- 50 sales pipelines
Ultimate
Bigin by Zoho CRM vs Capsule FAQ
- Which one is cheaper?
- Bigin by Zoho CRM starts lower at $9/mo, compared to $18/mo for Capsule.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Bigin by Zoho CRM: At $9 to $21 per seat, Bigin is deliberately the budget end of the CRM market, aimed squarely at small businesses that find Salesforce or HubSpot overkill and overpriced. The Free plan, free trial, and 100% money-back guarantee stack up to a very low-risk entry, which is how you win price-sensitive buyers coming off spreadsheets. Capsule: Capsule sits in the budget-to-mid-tier lane of the CRM market — cheaper than HubSpot or Salesforce by a wide margin, but priced a notch above bare-bones tools like Streak. It's clearly courting small businesses who want CRM basics without enterprise bloat or enterprise price tags.
Still deciding? See the best Bigin by Zoho CRM alternatives or the best Capsule alternatives, ranked with verified pricing.
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