Bigin by Zoho CRM Pricing (2026)
Bigin by Zoho CRM has a free plan, and paid plans start at $9/mo per seat.
Straight per-user, per-month billing, so the bill scales one-to-one with headcount on the CRM. The twist is that the listed prices ($9/$15/$21) assume yearly billing, so the real monthly sticker is higher, and local taxes land on top of that.
- Free
- $0/mo per seat
- Express
- $9/mo per seat
- Premier Popular
- $15/mo per seat
- Bigin 360
- $21/mo per seat
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Free
- Single Pipeline
- 500 Records
- Contacts, Products & Activities Management
- Automations (3)
- Built-in Phone
- Third-party Phone Integration
- Standard Dashboard - Charts & KPIs
- Developer APIs
- Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms Integration
- Apps for iOS, iPadOS, Android and macOS
- Booking and appointment scheduling (1)
- No-code form for contacts & pipelines
- Business Card Scanner
- MCP (Model Context Protocol) support
Express
- Team Pipelines (3)
- 50,000 Records
- Email & WhatsApp Business Integration
- Automations (30)
- Mass emails with email insights
- Customizable dashboards with charts and KPIs
- 10 custom fields/module
- Zoho Books, Zoho Invoice and Zoho Meeting Integration
- Google Workspace, Microsoft Outlook, Teams, Zoom Meeting, Mailchimp and X integration
- Facebook, Instagram, LinkedIn, Tik Tok Leads Ads Integration
- Booking and appointment scheduling (1)
- Streamlined document signing and management with Zoho Sign
- QuickBooks integration
- Payment Links
Premier
Popular- Team Pipelines (5)
- 100,000 Records
- Advanced field types
- Advanced Automation (50)
- Stage Transition Rules
- Global selling with multiple currencies
- Customizable Dashboards - Target Meter
- 25 custom fields per module
- Cleanup Duplicates
- Booking and appointment scheduling (1)
- Data enrichment
- Writing Assistant
- Record Summary
- Email Reply Assistant
- CrossSell Genie
- Churn Analyzer
- 1000 AI credits/month
Bigin 360
- Team Pipelines (15)
- 1 Million Records
- Email-In pre-installed with 5 aliases
- Advanced Automation Rules (100)
- File Cabinet pre-installed with 5 GB storage
- 50 custom fields/module
- 1000 mass mails/day
- Highest limits for features
- Booking and appointment scheduling (100)
- 3000 AI credits/month
Does Bigin by Zoho CRM have a free plan?
Yes: the Free plan is free forever, not a time-limited trial. When you outgrow it, paid plans start at $9/mo. Paid tiers also come with a free trial (15 days).
What the free plan includes
- Single Pipeline
- 500 Records
- Contacts, Products & Activities Management
- Automations (3)
- Built-in Phone
- Third-party Phone Integration
- Standard Dashboard - Charts & KPIs
- Developer APIs
- Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms Integration
- Apps for iOS, iPadOS, Android and macOS
- Booking and appointment scheduling (1)
- No-code form for contacts & pipelines
- Business Card Scanner
- MCP (Model Context Protocol) support
AI Pricing Analysis
Pricing Model
Straight per-user, per-month billing, so the bill scales one-to-one with headcount on the CRM. The twist is that the listed prices ($9/$15/$21) assume yearly billing, so the real monthly sticker is higher, and local taxes land on top of that.
Tier Strategy
Free is a try-it-for-real tier for solo operators or tiny teams escaping spreadsheets, Express covers basic pipeline needs, and Premier and Bigin 360 are for teams that want more automation and customization. The $6 steps between tiers are small enough that the upgrade trigger is probably hitting a feature wall, not a budget one.
Competitive Positioning
At $9 to $21 per seat, Bigin is deliberately the budget end of the CRM market, aimed squarely at small businesses that find Salesforce or HubSpot overkill and overpriced. The Free plan, free trial, and 100% money-back guarantee stack up to a very low-risk entry, which is how you win price-sensitive buyers coming off spreadsheets.
Growth Lever
Expansion mostly comes from feature depth plus seat count: automation, customization, and advanced capabilities sit in the upper tiers, and each added rep multiplies the bill. The 'save up to 35%' yearly toggle is the other lever, nudging teams into annual commitments that lock in revenue before they outgrow the product.
Want the strategist's read on the live page? Read the AI teardown of Bigin by Zoho CRM's pricing page →
Bigin by Zoho CRM Pricing FAQ
- How much does Bigin by Zoho CRM cost?
- Paid plans start at $9/mo, going up to $21/mo for larger teams. You can get started on the free plan before committing.
- Is there a free plan?
- Yes. The "Free" plan is free forever, not just a trial. You get single pipeline, 500 records, contacts, products & activities management — plus 11 more features. It's enough to evaluate the product before upgrading.
- Can I try it before paying?
- Yes — there's a free trial that lasts 15 days.
- How does the pricing work?
- Straight per-user, per-month billing, so the bill scales one-to-one with headcount on the CRM. The twist is that the listed prices ($9/$15/$21) assume yearly billing, so the real monthly sticker is higher, and local taxes land on top of that.
- Is there a discount for annual billing?
- Yes — you save up to 22% if you pay annually instead of month-to-month. They also mention: "Go Yearly and SAVE UP TO 35%."
- Which plan makes sense for me?
- Free is a try-it-for-real tier for solo operators or tiny teams escaping spreadsheets, Express covers basic pipeline needs, and Premier and Bigin 360 are for teams that want more automation and customization. The $6 steps between tiers are small enough that the upgrade trigger is probably hitting a feature wall, not a budget one.
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