When I Work Pricing (2026)
Pure per-seat pricing with the value metric being user count — you pay per employee scheduled, not per location or feature set. Two price points ($2.50 and $5.00/user/mo) keep it simple, and both support flexible billing cadences.
- Single location or schedule
- $2/mo per seat
- Multiple locations or schedules
- $5/mo per seat
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Single location or schedule
- Employee Scheduling
- Time Tracking & Attendance
- Team Messaging
- Create schedules in minutes with Auto Scheduling
- Manage time-off requests and staff availability with ease
- Track attendance using the built-in time clock
- Message your team instantly without using personal numbers
- View standard labor reports and forecasts
- Integrate with payroll and point-of-sale (POS) systems
Multiple locations or schedules
- Employee Scheduling
- Time Tracking & Attendance
- Team Messaging
- Unlimited job sites, schedules, and locations
- Labor sharing between departments and locations
- Custom reporting and role permissions
- Multiple time zone management and shift coverage views
- Advanced privacy and data controls
AI Pricing Analysis
Pricing Model
Pure per-seat pricing with the value metric being user count — you pay per employee scheduled, not per location or feature set. Two price points ($2.50 and $5.00/user/mo) keep it simple, and both support flexible billing cadences.
Tier Strategy
The $2.50 tier is built for single-location businesses like a standalone restaurant or retail shop, while $5.00 targets operators running multiple sites or juggling separate schedules — think a franchise owner or a business with distinct departments. The upgrade trigger is almost automatic: the moment you open a second location or need to manage schedules independently, you're bumped up.
Competitive Positioning
At $2.50–$5.00/user/mo, When I Work is firmly in the budget-to-mid tier for workforce scheduling tools — undercutting platforms like Deputy or 7shifts at higher seat counts while targeting SMBs that don't need the full HR suite of something like Workforce.com. They're going after cost-conscious operators who want scheduling without enterprise complexity.
Growth Lever
Seat count is the primary expansion driver — every new hire added to the schedule is revenue. The jump from single to multi-location is the key monetization moment, effectively doubling ARPU per user without adding any new features to justify it beyond organizational structure.
When I Work Pricing FAQ
- How much does When I Work cost?
- Paid plans start at $2/mo, going up to $5/mo for larger teams.
- Is there a free plan?
- No free plan. But there is a free trial, so you can test it out before paying.
- Can I try it before paying?
- Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
- How does the pricing work?
- Pure per-seat pricing with the value metric being user count — you pay per employee scheduled, not per location or feature set. Two price points ($2.50 and $5.00/user/mo) keep it simple, and both support flexible billing cadences.
- Which plan makes sense for me?
- The $2.50 tier is built for single-location businesses like a standalone restaurant or retail shop, while $5.00 targets operators running multiple sites or juggling separate schedules — think a franchise owner or a business with distinct departments. The upgrade trigger is almost automatic: the moment you open a second location or need to manage schedules independently, you're bumped up.
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Comparing When I Work to something specific? Try When I Work vs 15Five, When I Work vs 360Learning, or When I Work vs 7shifts.
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