Heap Pricing (2026)
Heap charges on session volume rather than seats, meaning your bill scales with how much product usage you're actually tracking, not headcount. Every paid tier beyond Free hides the actual number behind a 'Contact Us' wall, so you're negotiating a custom quote based on your traffic and needs rather than picking a price off a menu.
- Free
- $0/mo
- Growth
- Contact Sales
- Pro
- Contact Sales
- Premier
- Contact Sales
Stop checking your competitors manually.
Outmano watches your competitors' pricing, features, roadmaps and reviews. Every Monday, you get one brief on what changed.
14-day free trial
Free
- Core analytics charts
- Unlimited enrichment sources
- Guides integrations
- 6 months data history
- SSO
- Up to 10k monthly sessions
Growth
- Sense Contentsquare's AI: AI Powered Assistant
- Unlimited users & reports
- Chart customization
- CSV exports
- 12 months data history
- Email support
Pro
- Sense Contentsquare's AI: AI Powered Assistant
- Account analytics
- Engagement matrix
- Report alerts
- Session Replay as add-on
- Standard support
Premier
- Sense Contentsquare's AI: AI Powered Assistant
- Data warehouse integration
- Behavioral targeting
- Session Replay as add-on
- Unlimited projects
- Advanced user permissions
- Dedicated CSM
- Standard support
Does Heap have a free plan?
Yes: the Free plan is free forever, not a time-limited trial.
What the free plan includes
- Core analytics charts
- Unlimited enrichment sources
- Guides integrations
- 6 months data history
- SSO
- Up to 10k monthly sessions
AI Pricing Analysis
Pricing Model
Heap charges on session volume rather than seats, meaning your bill scales with how much product usage you're actually tracking, not headcount. Every paid tier beyond Free hides the actual number behind a 'Contact Us' wall, so you're negotiating a custom quote based on your traffic and needs rather than picking a price off a menu.
Tier Strategy
Free is the bait — enough to test basic analytics on a small product. Growth targets teams that need real reporting but not enterprise governance, Pro layers in more advanced analysis and integrations for scaling product teams, and Premier is built for orgs that need dedicated support, security, and volume discounts. The upgrade trigger isn't really a feature gate — it's hitting session caps or needing capabilities that only get unlocked in a sales conversation.
Competitive Positioning
Heap sits in the premium, enterprise-leaning tier of product analytics — closer to Amplitude and Mixpanel's higher plans than to lightweight tools like PostHog or Plausible. Hiding all non-free pricing behind sales calls signals they're chasing mid-market and enterprise buyers who expect negotiated deals, not self-serve shoppers comparing sticker prices.
Growth Lever
Session volume is the core lever — as your product grows and tracks more user activity, you blow through whatever cap your contract sets and have to renegotiate up. Beyond that, deeper features like advanced journey analysis, data governance, and premium support are reserved for Pro and Premier, pushing analytics-hungry teams to upgrade once ad hoc dashboards aren't enough.
Want the strategist's read on the live page? Read the AI teardown of Heap's pricing page →
Heap Pricing FAQ
- How much does Heap cost?
- Pricing is custom — you'll need to talk to their sales team for a quote.
- Is there a free plan?
- Yes. The "Free" plan is free forever, not just a trial. You get core analytics charts, unlimited enrichment sources, guides integrations — plus 3 more features. It's enough to evaluate the product before upgrading.
- Can I try it before paying?
- There's no trial per se, but the free plan lets you use the product indefinitely with some limits.
- How does the pricing work?
- Heap charges on session volume rather than seats, meaning your bill scales with how much product usage you're actually tracking, not headcount. Every paid tier beyond Free hides the actual number behind a 'Contact Us' wall, so you're negotiating a custom quote based on your traffic and needs rather than picking a price off a menu.
- Which plan makes sense for me?
- Free is the bait — enough to test basic analytics on a small product. Growth targets teams that need real reporting but not enterprise governance, Pro layers in more advanced analysis and integrations for scaling product teams, and Premier is built for orgs that need dedicated support, security, and volume discounts. The upgrade trigger isn't really a feature gate — it's hitting session caps or needing capabilities that only get unlocked in a sales conversation.
More Analytics pricing
All Analytics pricing →-
PostHog Pricing
Open-source product analytics platform.
Free plan -
Mixpanel Pricing
Event-based product analytics.
Free plan -
Amplitude Pricing
Digital analytics platform.
Free plan -
AgencyAnalytics Pricing
Client reporting for marketing agencies.
From $20/mo Free trial -
Alteryx Pricing
Self-service data analytics platform with per-user editions from $250/user/month.
From $250/mo Free trial -
AppsFlyer Pricing
Mobile attribution and analytics.
Free plan -
Baremetrics Pricing
SaaS subscription analytics.
From $49/mo Free trial -
CallRail Pricing
Call tracking and marketing attribution platform with AI conversation intelligence.
From $50/mo Free trial
Comparing Heap to something specific? Try Heap vs PostHog, Heap vs Mixpanel, or Heap vs Amplitude. Or see the best Heap alternatives, ranked.
Set it up once. Get a plan every week.
Add the competitors you care about. Outmano keeps watching them, so you can stop checking their sites.
14-day free trial